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Northwest Auto Hub

(66 reviews)
Visit Northwest Auto Hub
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday 10:00am–6:00pm
(360) 488-4304 (360) 488-4304

Reviews

(66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Traveled to purchase

Traveled from a distance to purchase a truck for northwest Autohub the company treated me fairly even got me better financing then expected. The vehicle was as promised, they had the vehicle in front of the store waiting for me Upon arrival, Thank you for the seemless experience

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Staff was very helpful

Sales staff was very helpful, They helped my daughter get her first vehicle at a amazing price! Friendly staff, will defiantly be coming back for my next purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service

Great customer service, offered quick response Relaxed atmosphere without the high pressure. Will definitely recommend dealer and return for my next vehicle. Thank you autohub

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honest and friendly!

Worked with JR, who was upfront, insightful and very friendly, not your typical pushy salesman at all. They do add VIN etching at a charge of $699 to what seems each vehicle, which seems should be a negotiable purchase. However, I would still recommend them! In the end they offered a great value for my trade as well as the car I purchased. Worth the drive.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Do Not Buy from them

Bought a truck in September. 2018 Dodge Ram Truck with less than 8k miles on it. Was notified it was still under manufactures warranty (lucky for me it was a Canadian Vehicle and wasnt disclosed so voided the manufactures warranty) and I can buy an extended warranty, which I did (7 year baby). Well since after the first 3 months of owning vehicle I have had multiple problems with the truck. The truck radio failed (thinking the warranty would cover it) found out that the manufactures warranty was voided. So I thought then okay my extended warranty would cover it (Wrong again) instead I been fighting them to cover the repairs on my truck. The warranty provider is now saying the contract I signed with the dealership is voided and no longer good due to their error. Still fighting them now on fixing my truck since then the radiator plug has failed and now there is problems with hard shifting on the transmission. I would not recommend these people unless you want your money taken. I have gone to the Attorney Generals Office in WA State and now the BBB to help resolve this issue. Wish me luck

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience, and a good trade in value for my...

Great experience, and a good trade in value for my vehicle and I love my new ride, awesome Salesman and he was very helpful thanks JR Meehan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.

Waste of Time

This place is your typical used car dealership. Don't waste your time here. Salesman are super pushy and want to add on additional products that are not necessary and ad no value to the purchase.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Overall Excellence

This dealer exceeded my expectations and I am so happy I chose Northwest Autohub. They were transparent, priced well, and overall provided excellent customer service! I will for sure be recommending Northwest Autohub to all my friends and family!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Love my new Jeep!

Love my new Jeep thank you Northwest Autohub for my new ride. Easy transparent buying experience. I will be seeing you guys for my next vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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full of B¿ll xxxx

This dealer tried to sell me some BS warranties. They advertised a price then they say you have to pay for ad ons they preinstalled before you buy so know you have to pay for the. WHAT A DISAPPOINTMENT THIS PLACE IS FULL OF SNAKE OIL SALESMAN. STAY WAY!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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