Reviews
this dealership promised us a detailed vehicle & a full
this dealership promised us a detailed vehicle & a full tank of gas. they did not provide either of those things. they also did not provide us with the 2nd key they had for the vehicle. my wife had to go request it. they performed the promised oil change but failed to mention the oil leak that we are now stuck with. the truck was promised to be ready first thing monday morning and it was not ready until 11 am.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Thank you for taking time to reach out to us regarding your super sweet F150. We are very happy you chose to shop with us. Adressing your first concern.... At the time signing up paperwork you asked for the following: a full tank, a detail and side steps. We did agree to have our technicians detail/wash the vehicle for you. If the detail did not meet your standards (or was missed completely) please send pictures to us. While we cannot do full tanks..... Miguel did personally go and use his gas card for your truck. We do not have access to spare keys on Saturdays. I am sorry about the inconvenience of having to pick it up post sale, but I am glad we were able to get that done within 2 business days. xxxxxxto our team members, and to you for succesfully following up on this :) (Most cars do not have second keys these days... I am excited yours ended up having multiple!!) I am also glad our service team was able to schedule your promised oil change so quickly... but I am apologetic to hear about a fluid leak and a wait time of two hours. This vehicle did pass a safety and mechanical inspection at our local Ford dealership pre sale. A big majority of our Ford's now actually get serviced at Ford dealerships. We will review this information and, if you would like, send us clear photos that could help too. Again, thank you for allowing us to earn your business!
Great dealership worked really hard to get me the correct
Great dealership worked really hard to get me the correct truck for me and my family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The mechanics and office manager I worked with were all
The mechanics and office manager I worked with were all very respectful and patient with me considering my situation which is really appreciated. I have an interlock in my vehicle and I know how much of a hassle that is to have to repair a vehicle with that restriction. And it happened to be on a day where I was unable to have the device deactivated for the duration of the diagnostic exam. They were understanding and though it was a significant inconvenience and hassle on their part, they still treated me with respect and assured me it was manageable. It took no time at all to figure out the first issue, the mechanic that test drove my car knew within 2 minutes of driving what was needing to be repaired which made me feel more comfortable about having the repairs done to begin with. They are a pretty good team to do business with, the only complaint I have is the pricing. I was charged a little over $200 for diagnostics, one of which took all of 15 minutes to figure out, I wasn't there longer that an hour and a half at the most so the fee for that is hard to digest. Now that being said. The manager did give me a discount which was a huge help, and is appreciated very much. I guess maybe I assumed that since I bought the car there, they might work with me a little as far as pricing goes. Which maybe is unrealistic but is something I've seen when dealing with past vehicle repairs at other shops. But that is not going to stop me from doing business here. I will still be returning to this dealership for my repair needs and I will recommend them to other people as well. Overall it was a good experience and I am confident in the mechanics' ability to effectively preform the repairs needed to ensure my vehicle is safe for me and everyone else on the road haha.
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a used car
They are very very friendly.
They are very very friendly. They will help you get a car and is very patient in getting the necessary pay work to get you car.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thay where a good help and great to work with I will be
Thay where a good help and great to work with I will be recommending the dealership to all my friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The fastest car buying process I have ever done.
The fastest car buying process I have ever done. The dealership in whole was amazing can’t say enough good things about the experience. Will return someday for our next purchase. Thanks drive n motion!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
very bad service, at first they treat you with kindness,
very bad service, at first they treat you with kindness, but their staff is double-faced, they lie to you and deceive you
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
The customer service here is amazing I was greeted at the
The customer service here is amazing I was greeted at the door Dave was very helpful came in with a trade in told him what I was looking for the cars here are great quality Dave got me the best offer I’m very satisfied with the vehicle I got the whole experience was nice and easy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I will tell you that Nate is fantastic and was super nice
I will tell you that Nate is fantastic and was super nice I didn't feel pressured at all they even let me reserve the truck I now own without a down payment which made me so happy because now I have a wonderful truck with everything I wanted. The process was smooth and it was just a joy working with these guys I am recommending everyone I know to them more so Nate!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Great experience and very helpful towards our needs.
Great experience and very helpful towards our needs. Would recommend friends and family that may be looking for a vehicle
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- Quality of repair —
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car