Reviews
Seller Beware
Gave me a terribly overpriced quote on a Maxima. I’m getting a BMW for less than they quoted me. Would recommend you go elsewhere. These salesmen will try to rob you.
- Customer service 3.0
- Buying process 1.0
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
I'm very sorry that you had this experience sir. I am not aware of your personal situation but we would be happy to look at it again if you feel we missed something.
Poor customer service.
I would not recommend this dealer to frieds or family. Very poor customer service. Not happy at all. Will do business elsewhere. They also advertise wrong prices. Never again.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Hello sir. I am sorry you feel this way. We also recognized a need for better customer service and have brought in a new staff. We are geared towards making the purchase process as painless and quick as possible. Please let us know if there is anything that we can do for you in the future!
Great Selection, and friendly service.
Was searching for a Certified Pre-Owned Nissan and found my way into Napleton Nissan in Schereville. My salesman Micha was great, and went out of his way to make sure all of our questions were answered. When it came time for the credit application, I let them know I had some issues. Lovell, the sales manager cape over and explained the process and let me know exactly what I would need. Two hours later, I was greeted and thanked by the General Manager as I walked out of the loan office. I felt like my business was truly appreciated by all of the staff at Napleton, I will be back to buy my next car here!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for the positive feedback! If we can do anything for you in the future please let us know!
Overall Great Experience
Went in looking for a new Nissan and was impressed with the various selections they had to offer. Sales staff was knowledgeable and very helpful to me. Will buy again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive feedback! If we can do anything for you in the future please let us know!
Overall very good experience
I went there looking for a new Nissan Rogue. They had a great selection. I was able to get my vehicle in a short amount of time and for a fair price
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the positive feedback! If we can do anything for you in the future please let us know!