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Al Piemonte Buick GMC

(1,343 reviews)
Visit Al Piemonte Buick GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (630) 478-2507 (630) 478-2507
Used (630) 478-2500 (630) 478-2500
Service (630) 478-2463 (630) 478-2463

Reviews

(1,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Al Piemonte Buick GMC from DealerRater.

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I had to call to get status on my vehicle Service

I had to call to get status on my vehicle Service adviser call but didn’t left a message

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

We would like to thank you for sharing this review. We appreciate your feedback as it helps us grow as a dealership. We will be sharing your comments with our team and we encourage you to contact us if you would like to further discuss your visit. The Al Piemonte Buick GMC Team 888-851-4025

Jr was very helpful.

Jr was very helpful. Showed us 2 vehicles and got me to the price we needed

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review, Luke! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Clean sales and service Department.

Clean sales and service Department. Recently went to Al Piemonte Buick GMC to look at a slightly used 2023 GMC Denali pick up truck. I was greeted prompted at the door by sales associate JR Galick. JR was friendly easy going and knowledgeable about GMC trucks. Although the truck I looked at was used it presented like a brand new vehicle. We took it for a test drive and after some brief negotiations I was driving out of there in my almost new 2023 Sierra Denali. Thanks for the great experience! Will be back!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Leo, it is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

El Sr José y su equipo pudieron solventar el problema que

El Sr José y su equipo pudieron solventar el problema que tenía mi Camioneta Equinox, muy agradecida

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Apreciamos sus amables comentarios, Susana. ¡Esperamos verle de nuevo en un cercano futuro! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

This dealership is the worst I ever come across.

This dealership is the worst I ever come across.They will call you make an appointment, send you messages,emails and even call you.But when you r there no body take care and tell you that car is not here and we will try to bring here.You wait for 45 minutes and wait and wait untill u fedupand leave the place.I will suggest not to go there or make any business with them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

Khan, we appreciate your feedback about your recent experience with us. Your experience with us is not the customer service that we strive to provide. Please contact us at your earliest convenience, we look forward to speaking with you. The Al Piemonte Buick GMC Team 888-851-4025

Rogelio “Rocky” Arredondo was a professional and very

Rogelio “Rocky” Arredondo was a professional and very caring sales man I would recommend him every time made me and my family feel very welcomed and very pleased with our choice excellent service and very grateful we got rocky thank you so much!!!! Would recommend him to everybody I know

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We cannot thank you enough for your wonderful review of Al Piemonte Buick GMC and for your recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Great Job on The Service.

Great Job on The Service. Thank You Jose & The Crew 😀👋. They Are Always On Time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay them to the team. Take care and have a great day, Ivan. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

The tech found the the issue wete others could not.

The tech found the the issue wete others could not. The cost was a little more than i felt is should have been, but it is fixed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are glad we could get your car all fixed up and back on the road in no time. If there is anything else we can do for you please feel free to pay us another visit. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Battery

Todd was very helpful and made sure my car was pulled inside when leaving as it was very slippery outside

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thanks for highlighting our staff who helped make this such a great experience! We will be sure to pass along your compliments. We are always more than happy to assist you if anything else comes up. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Great experience I’ve had buying my first car.

Great experience I’ve had buying my first car. The staff was very professional and polite in helping me with my needs. Really love the car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your new car, Charlii! It was a pleasure to read about your first buying experience working with our staff. Our top priority is delivering informative service at an efficient pace, without making our guests feel rushed or pressured in any way. It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025