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Al Piemonte Buick GMC

(1,343 reviews)
Visit Al Piemonte Buick GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (630) 478-2507 (630) 478-2507
Used (630) 478-2500 (630) 478-2500
Service (630) 478-2463 (630) 478-2463

Reviews

(1,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Al Piemonte Buick GMC from DealerRater.

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Smooth transaction, excellent service, and I'm thrilled

Smooth transaction, excellent service, and I'm thrilled with my new vehicle. 5 stars all the way!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the kind words, Erik. We're completely committed to providing top-quality service and we're thrilled to hear that your experience reflected this dedication. We appreciate the time it took for you to give us this feedback. At Al Piemonte Buick GMC, we value our customers and we look forward to seeing you down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

This dealer does an excellent job at getting a vehicle

This dealer does an excellent job at getting a vehicle that fits your needs while also not breaking the bank in the process. Look at their advertised prices. They offer discounts right up front without feeling like your pulling teeth. I drove 3 hours to put together the deal I wanted and I will do it again. I am in my seventies, have had 75 vehicles, 32 brand new ones so yeah I have been around the game a while. My deal manager Andrea, and Victor on the desk is great to work with. Give them a try !!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for taking the time to share your feedback regarding your experience at Al Piemonte Buick GMC and congratulations on your new vehicle! Buying a new car is a huge step and we’re honored that we still got to be a part of it. Please feel free to reach out if you need anything! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Super fast experience.

Super fast experience. Jr was great. To the point. Respectful. Very kind and great to talk to. Would highly recommend the dealership. Had an amazing experience with Marco as well. Both very down to earth guys you can relate to. Give it to ya straight! You wont be disappointed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Brandon, thank you for taking the time to write this fantastic review! Our team works very hard to ensure each of our customers are 100% satisfied with the overall experience. We look forward to working with you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

I brought my car in on a Saturday afternoon Because the

I brought my car in on a Saturday afternoon Because the check engine light came on And had no Acceleration power at all.I was greeted by Neil who Took my car in and listened to my concerns.he was even able to get me a loner vehicle. As I was on my way to my grandson's birthday.party with the balloons. Of course I had to wait till Monday To hear anything about my car. Even though I didn't have a appointment. They were able to Diagnosed the issue with my car and have it fixed. By mid afternoon on Tuesday. And it came in way under what I thought it was going to cost me which is always a bonus. I bring my car here for all my cars service. I've always had a positive experience. And I am so grateful that they were able to help me. On a saturday!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the review. We appreciate you taking the time to write about your experience. The weekend service is specially designed to be very fast and efficient. We try to make adjustments to the daily schedule for those customers we need to walk in and out without a scheduled appointment. We are very happy we were able to accommodate your vehicle, and we hope your grandson had a great birthday. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Professional service and Jose treats customers with the

Professional service and Jose treats customers with the same professional consistency every time. Thank you

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Hi Juan, and thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Esta vez si pudieron solucionar el problema, hasta el

Esta vez si pudieron solucionar el problema, hasta el momento no tengo ninguna novedad, está funcionando bien

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
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0 people out of 0 found this review helpful.
Dealer response

Estamos dedicados a brindar un servicio al cliente de calidad en todas las áreas de nuestro concesionario. ¡Gracias por tomar el tiempo de notar esos esfuerzos y por dejar una evaluacion tan increíble! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Great service.

Great service. I was in and out with no problem. Will bring my cars back.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for this amazing review! We really appreciate your business. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

I was stranded with the vehicle.

I was stranded with the vehicle. Todd arranged for the tow, got it to the dealership for prompt repair. Thank you Todd

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

It is a pleasure to have my car serviced.

It is a pleasure to have my car serviced. I'm always greeted with a friendly hello from Todd. He is quick to assess my concerns and let's me know the status of the situation.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

This dealership knows how to earn your business.

This dealership knows how to earn your business. They stepped right up to the plate and hit it out of the park. After a bad experience, and driving from Indianapolis, In to look at a used truck I noticed Al Piemonte had a large selection of crew cab, standard beds that I was looking for. I asked if we could cut to the chase, and get a deal done so I could get back to Indy before it got to late. I'm 73, bought more new vehicles than most have people fingers and toes, and this dealership impressed me. Andre Hernandez, Victor, and Jesse did all they could to take care of my needs, gave me great trade in value up front, and put me down the road with a big smile on my face. And when I got home and decided I made a big mistake not buying the premium SLE model, back we went and the boys took great care of us and sent us back to Indy with a bigger smile. These are great people to work with. Andre was working 6 deals at once, all at near closing time, not a problem...even Charlie the lot boy checked all my tires and brought them up to specs before we headed back...Wish they was in my neighborhood. Lord they're good people...Give them a try if your in the market or just want to kick some new tires...Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. I will be sure to share your kind words with Andre, Victor, Jesse and the rest of the team. If there is anything we can do for you down the road, please do not hesitate to reach out! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025