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Al Piemonte Buick GMC

(1,343 reviews)
Visit Al Piemonte Buick GMC
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (630) 478-2507 (630) 478-2507
Used (630) 478-2500 (630) 478-2500
Service (630) 478-2463 (630) 478-2463

Reviews

(1,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Al Piemonte Buick GMC from DealerRater.

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Bad experience with the seller since I bought a truck and

Bad experience with the seller since I bought a truck and it didn't come with the wheel covers. They promised me $200 dollars to order them and I was trying to communicate with him and he never gave me an answer. They only talk nice to you while making the sale and then they don't answer you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. The Al Piemonte Buick GMC Team 888-851-4025

I came in for a repair of my gas cap door.

I came in for a repair of my gas cap door. The installed brand new one and had me me in out in about 15 minutes. It also came in under the original estimate by about $40.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Been servicing our cars at this location since 2009.

Been servicing our cars at this location since 2009. Todd Froelich took care of our needs then and ever since. He knows us as soon as he sees us. He is very knowledgeable, courteous and a pleasure to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at Al Piemonte Buick GMC. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

It was a great experience amazing service absolutely will

It was a great experience amazing service absolutely will recommend to my friends and family

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Your great feedback truly made our day, Julian! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Every one was so nice and helpful.

Every one was so nice and helpful. My salesman was very knowledgeable about the vehicle I was trying to purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

I was in the market for a new car since I was in an auto

I was in the market for a new car since I was in an auto accident. Looking for the right car was a bit of a struggle, but when I found that Al Piemonte Buick GMC had inventory of the new 2024 Buick Envista, I wanted to go test drive it! When I arrived J.R. was my sales consultant and he was the best! He not only was very knowledgeable about the vehicle, but he was also very hospitable! I’m happy he was able to get me the best deal on the new car and was honest about what would be the best bang for my buck, since I was debating over a couple vehicles they had. I’m super happy with my purchase and for anyone looking into visiting Al Piemonte Buick GMC - I highly recommend J.R. as your sales consultant!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for taking the time to let us know how happy you are with your experience, Martie! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

I've trusted Todd since 2008.

I've trusted Todd since 2008. I won't go anywhere else because he always takes good care of me and goes over and above. More importantly, he keeps me and my family safe.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

People are good, experience is dated like the dealership

People are good, experience is dated like the dealership itself. Would recommend a complete overall of how to communicate and sell large purchases.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. The Al Piemonte Buick GMC Team 888-851-4025

Great group of guys ya got.

Great group of guys ya got. Rocky was able to help out and get what he could.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for this wonderful feedback! We are happy to hear how our staff helped you and we will be sure to let them know of your kind words. Take care and have a great day! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Expensive but work was needed.

Expensive but work was needed. Todd is a GREAT service man. Treated as a person not just a money magnet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It is great to hear about your recent service experience. We will certainly pass on your feedback to Todd as he will be happy to hear it! We look forward to working with you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025