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Al Piemonte Buick GMC

(1,343 reviews)
Visit Al Piemonte Buick GMC
Sales hours: 9:00am to 7:00pm
Service hours: 8:00am to 2:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 8:00am–2:00pm
Sunday Closed Closed
New (630) 478-2507 (630) 478-2507
Used (630) 478-2500 (630) 478-2500
Service (630) 478-2463 (630) 478-2463

Reviews

(1,343 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Al Piemonte Buick GMC from DealerRater.

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I Would never do business with anyone associated with

I Would never do business with anyone associated with Alex Kaliakmanis (not a decent human being) Everyone else at this dealership was amazing unfortunately Alex made me regret doing business with GMC and Al Piemonte Alex would only approve to buff the damage left by them buffing damage on the hood they were covering up and that damage was not disclosed to me at the time of sale instead they left the vehicle covered in salt so could not see it while I went ahead with all the paperwork No one buys a 100k auto with 21 miles and expects it to have any damage shame on me for thinking the dealer would take care of any issues

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience at Al Piemonte Buick GMC. It's important that our customers feel confident and informed throughout their purchase. We appreciate your feedback and would like to encourage you to contact us directly so we can address your concerns more thoroughly. Your satisfaction is important to us, and we want to ensure that we maintain our high standards. The Al Piemonte Buick GMC Team 888-851-4025

Great experience and a nice selection of vehicles.

Great experience and a nice selection of vehicles. Took a few hours from end to end to close the deal but I also drove several. Exciting celebration when you sign and ring the bell!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you, Tracie, for your wonderful review! We're thrilled to hear you had a great experience at Al Piemonte Buick GMC and enjoyed our selection of vehicles. It’s always exciting to celebrate with our customers when they make a decision. We appreciate your patience during the process and hope to see you again soon for your next vehicle! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Alex the salesman was Wonderful!

Alex the salesman was Wonderful!!! He got me exactly what I needed with a great price. Everyone was also so helpful & made the process quick & easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Dealer response

Thank you! We're thrilled to hear about your wonderful experience with Al Piemonte Buick GMC. It’s great to know that our team, especially Alex, was able to assist you in finding exactly what you needed at a great price. We appreciate your kind words and look forward to helping you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

I have been taking my vehicles to this dealer, and this

I have been taking my vehicles to this dealer, and this experience was one of the worst I have ever had. I bought the car at this dealer with the pitch that they do a 100-point inspection. Well, they definitely do not. I have only had the car for 5 months, and it already has issues. I bought the extended warranty. It seems the dealer will figure out a way to charge a 199 inspection fee, and then whatever you bring it in for seems not covered at that point for one reason or another. The service manager didn't even try to work with us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience with us. At Al Piemonte Buick GMC, we strive for high standards of service and appreciate your feedback as it helps us improve our processes. We would like the opportunity to address your situation further. Please reach out to us directly so we can work towards a resolution. Your satisfaction is important to us, and we hope to have the chance to assist you better in the future. The Al Piemonte Buick GMC Team 888-851-4025

Recently had my Cadillac ATS towed to Al Piemonte

Recently had my Cadillac ATS towed to Al Piemonte Buick/GM dealership. The car was experiencing electrical problems, which are often hard to diagnose and repair. Although they had the car several days . They were able to fix multiple problems. Got the car back and it’s starting and driving like new! Great job!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you, Leo! We appreciate your positive feedback about your experience with Al Piemonte Buick GMC. We're glad to hear that our team was able to diagnose and resolve the electrical issues with your Cadillac ATS, getting it back to you in excellent condition. Your satisfaction is important to us, and we look forward to assisting you again in the future! Safe driving! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

They were very patient and very invested in my needs and

They were very patient and very invested in my needs and wants. I would highly recommend this dealership to others 10/10.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for your kind words, Arielle! We truly appreciate your feedback and are thrilled to hear that you felt attended to and valued at Al Piemonte Buick GMC. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Service at this dealership is fast and the service

Service at this dealership is fast and the service advisor (Jimmy) knows his stuff about SUV's.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a fast service experience at Al Piemonte Buick GMC and that Jimmy was able to assist you with his expertise on SUVs. We appreciate your kind words and look forward to serving you again in the future! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Recently experienced a breakdown with my 2023 GMC Sierra

Recently experienced a breakdown with my 2023 GMC Sierra truck. I had it towed to Al Piemonte Buick/ GMC. Jim and Todd from the service department got back to me the next day with bad news. The truck needed a new engine. They had me come back in and get a loaner vehicle, as this type of repair will take weeks. Not Happy with GM itself for the quality of this truck, but at least the dealership is trying to make it right. Hope the truck is as good as new when I get it back? Really glad the dealership gave me a loaner without any problems.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for sharing your experience with us, Leo. We understand how frustrating it can be to deal with vehicle issues, especially with your 2023 GMC Sierra. We're committed to providing the best service possible at Al Piemonte Buick GMC, and we're glad to hear that Jim and Todd were able to assist you by arranging a loaner vehicle so smoothly. We appreciate your feedback and hope your truck is restored to perfection soon. If you have any further questions or concerns so we can improve and earn your 5-star rating, please feel free to reach out to us. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

Very present janet was very helpful and had the car ready

Very present janet was very helpful and had the car ready in less time then she said it would take excellent service janet

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We appreciate you taking the time to recognize Janet for her excellent service at Al Piemonte Buick GMC. We’re glad to hear that she was helpful and had your car ready sooner than expected. We look forward to seeing you again for your next visit! Sincerely, The Al Piemonte Buick GMC Team 888-851-4025

I came in very nervous about my situation.

I came in very nervous about my situation. The first sales rep that broke me was horrible but Sebastian Reyes Garcia and Lanell Gray made the deal happen! I and forever grateful and will be returning with my son. Thank you both so much!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! I’m thrilled to hear that Sebastian and Lanell were able to assist you through your experience at Al Piemonte Buick GMC. We greatly appreciate your trust in us and can't wait to welcome you and your son back for your next visit! If you need anything else, don't hesitate to reach out. Sincerely, The Al Piemonte Buick GMC Team 888-851-4025