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Sandia BMW MINI

(644 reviews)
Visit Sandia BMW MINI
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–6:00pm
Tuesday 8:30am–6:00pm 7:00am–6:00pm
Wednesday 8:30am–6:00pm 7:00am–6:00pm
Thursday 8:30am–6:00pm 7:00am–6:00pm
Friday 8:30am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:30pm
Sunday Closed Closed
2025 state dealer award
View 3 awards
2025 state dealer award 2025 state dealer award
2025 consumer dealer award
New (866) 868-9890 (866) 868-9890
Used (855) 233-5902 (855) 233-5902
Service (855) 233-6716 (855) 233-6716

Reviews

(644 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Sandia BMW MINI from DealerRater.

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Zack M.

Zack M. is excellent as a service advisor. He helped me get a tire replaced quickly so I wasn’t without my car. He didn’t have to go out of his way to make this happen, but I really appreciate it. I deal with him most of the times I have service and he’s always helpful and positive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Received excellent service from the very beginning when

Received excellent service from the very beginning when I arrived until the very end when I left the dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Patrick is the guy to go to.

Patrick is the guy to go to. He is transparent when it comes to the issues and charges for your car to be fixed. They fixed the car in a timely manner got me back driving.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Had a recall on my BMW they got the appointment set up

Had a recall on my BMW they got the appointment set up right away. They looked over everything and took care of my needs. Great service and hospitality

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Made an appointment last minute for my vehicle for an oil

Made an appointment last minute for my vehicle for an oil change they took me in the same day and we’re done within an hour and a half. The check in and out service was fast and the staff was super friendly and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The service advisor was great !

The service advisor was great ! He was so helpful with respect and you can feel how passion for doing his job and made sure that I was satisfied and they washed our mini Cooper and the work man ship was great! We are so proud of your Armando Encee the other dealerships would be proud to have you work with them all I asked is don’t ever leave Sandia Mini ! Thank you so much for your service and help and the great support!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Sandia BMW Mini was a great experience.

Sandia BMW Mini was a great experience. Looking for a new family car after over a month of car issues. After trying 4+ other dealerships that day, Joshua was very attentive, listened to our wants and stayed within our budget. Very thoughtful and knowledgeable about the products, warranties and general information. Having gone back within two weeks of the original purchase with some concerns, all were fixed straight away without any hassle. Kurt in financing is very knowledgeable as well, explained breakdowns and went over all warranty inform in great detail with me. Super attentive. Would recommend Sandia BMW Mini to any friends/family looking for a new car. Large range of prices and availability. Wonderful service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The process was super easy, the entire staff was very

The process was super easy, the entire staff was very knowledgeable but Lawrence went above and beyond. This was the best dealership experience I’ve ever had. Would definitely recommend buying a vehicle from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Joshua was very helpful and was able to give both me and

Joshua was very helpful and was able to give both me and my son with what he was wanting in the car which was something affordable but still has the performance

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Absolutely the best customer service!

Absolutely the best customer service! Especially Zachary, the service representative. No hassles and buyer/owner appreciation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.