Reviews
Zack M.
Zack M. is excellent as a service advisor. He helped me get a tire replaced quickly so I wasn’t without my car. He didn’t have to go out of his way to make this happen, but I really appreciate it. I deal with him most of the times I have service and he’s always helpful and positive.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Received excellent service from the very beginning when
Received excellent service from the very beginning when I arrived until the very end when I left the dealership.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Patrick is the guy to go to.
Patrick is the guy to go to. He is transparent when it comes to the issues and charges for your car to be fixed. They fixed the car in a timely manner got me back driving.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Had a recall on my BMW they got the appointment set up
Had a recall on my BMW they got the appointment set up right away. They looked over everything and took care of my needs. Great service and hospitality
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Made an appointment last minute for my vehicle for an oil
Made an appointment last minute for my vehicle for an oil change they took me in the same day and we’re done within an hour and a half. The check in and out service was fast and the staff was super friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service advisor was great !
The service advisor was great ! He was so helpful with respect and you can feel how passion for doing his job and made sure that I was satisfied and they washed our mini Cooper and the work man ship was great! We are so proud of your Armando Encee the other dealerships would be proud to have you work with them all I asked is don’t ever leave Sandia Mini ! Thank you so much for your service and help and the great support!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sandia BMW Mini was a great experience.
Sandia BMW Mini was a great experience. Looking for a new family car after over a month of car issues. After trying 4+ other dealerships that day, Joshua was very attentive, listened to our wants and stayed within our budget. Very thoughtful and knowledgeable about the products, warranties and general information. Having gone back within two weeks of the original purchase with some concerns, all were fixed straight away without any hassle. Kurt in financing is very knowledgeable as well, explained breakdowns and went over all warranty inform in great detail with me. Super attentive. Would recommend Sandia BMW Mini to any friends/family looking for a new car. Large range of prices and availability. Wonderful service.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The process was super easy, the entire staff was very
The process was super easy, the entire staff was very knowledgeable but Lawrence went above and beyond. This was the best dealership experience I’ve ever had. Would definitely recommend buying a vehicle from them
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Joshua was very helpful and was able to give both me and
Joshua was very helpful and was able to give both me and my son with what he was wanting in the car which was something affordable but still has the performance
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Absolutely the best customer service!
Absolutely the best customer service! Especially Zachary, the service representative. No hassles and buyer/owner appreciation.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair