Reviews
Sandia BMW and MINI got my MINI back into tip top shape :) couldn't be happier
Sandia BMW and MINI got my MINI back into tip top shape :) couldn't be happier
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Lee is a great service representative. He has excellent experience with BMW’s and is courteous with his clients. He has been our rep for several years and we trust our vehicle that he will address all its needs! Thank you, Lee! Alfred & Theresa Padilla
Lee is a great service representative. He has excellent experience with BMW’s and is courteous with his clients. He has been our rep for several years and we trust our vehicle that he will address all its needs! Thank you, Lee! Alfred & Theresa Padilla
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Zach my service advisor was extremely helpful. I live a couple hundred miles away and he made sure that everything was coordinated before my arrival, helping to prevent any delays. He also arranged a loaner car and kept me updated throughout the time my car was in the shop.
Zach my service advisor was extremely helpful. I live a couple hundred miles away and he made sure that everything was coordinated before my arrival, helping to prevent any delays. He also arranged a loaner car and kept me updated throughout the time my car was in the shop.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Department is wonderful and will work with you for the best outcome. Zach took over as our service representative Scott retired. Zach jumped right in and has been doing his best to make sure we are back on the road. We have one more work order and he I know he will stay on top of this! Thank you BMW for easing our pain!
The Service Department is wonderful and will work with you for the best outcome. Zach took over as our service representative Scott retired. Zach jumped right in and has been doing his best to make sure we are back on the road. We have one more work order and he I know he will stay on top of this! Thank you BMW for easing our pain!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Fabulous customer service, environment and car servicing dept. a great experience all around. I highly recommend Sandia BMW.
Fabulous customer service, environment and car servicing dept. a great experience all around. I highly recommend Sandia BMW.
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- Buying process
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- Quality of repair
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- Overall facilities
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
The Service Department did a great job of providing the needed service on a time and date of my choice at a reasonable price. I got my car back shiny clean and they provided me with a detailed accounting of the work done.
The Service Department did a great job of providing the needed service on a time and date of my choice at a reasonable price. I got my car back shiny clean and they provided me with a detailed accounting of the work done.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Very professional. We were kept informed on everything that was being done to our vehicle.
Very professional. We were kept informed on everything that was being done to our vehicle.
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- Buying process
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- Quality of repair
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
They’re transparent throughout a diagnostic and repair process. I feel like they know Minis and understand Mini owners. I always walk out feeling well treated and comfortable with whatever work was done to keep my beloved Cooper S convertible rolling.
They’re transparent throughout a diagnostic and repair process. I feel like they know Minis and understand Mini owners. I always walk out feeling well treated and comfortable with whatever work was done to keep my beloved Cooper S convertible rolling.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Outstanding Dealership. Everyone in all the departments are so nice to deal with. BMW are the best.
Outstanding Dealership. Everyone in all the departments are so nice to deal with. BMW are the best.
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- Buying process
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Professional and excellent customer care from the moment you walk in the door. I really appreciated the multipoint inspection video with attention to detail from the technician. My service advisor, Daniel Flores, was outstanding. He kept me updated and scheduled transportation to/from dealership making the experience seamless. I really appreciated after returning my keys at pick-up, that he took the time to walk with me to my vehicle to ensure no new issues, the warning/service light turned off and I was good to go. Outstanding experience!
Professional and excellent customer care from the moment you walk in the door. I really appreciated the multipoint inspection video with attention to detail from the technician. My service advisor, Daniel Flores, was outstanding. He kept me updated and scheduled transportation to/from dealership making the experience seamless. I really appreciated after returning my keys at pick-up, that he took the time to walk with me to my vehicle to ensure no new issues, the warning/service light turned off and I was good to go. Outstanding experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair