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Anchor Auto Outlet

(130 reviews)
Visit Anchor Auto Outlet
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 10:00am–5:30pm
Sunday Closed
(919) 926-9040 (919) 926-9040

Reviews

(130 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great customer service I will be definitely back for my

Great customer service I will be definitely back for my second vehicle thanks again for the great experience 👍

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience the sell men were great and

Great experience the sell men were great and knowledgeable great from very start from joe

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I spoke with a salesman in regards to a car that they had

I spoke with a salesman in regards to a car that they had available for purchase. Ask the salesman in a couple of questions about the vehicle. He really had no answers. He said they don't have a shop, but when asked if he had driven it or notice anything about it, he said he didn't. I think a salesman. I should have took the opportunity to go out and say. What are your questions about the car? I'm standing next to it. It didn't get that warm fuzzy feeling from this guy definitely won't be interested in that purchase. I live in Florida and they're much further away from me than he thinks. Because he suggested that I come by and take a look at it. I did tell him where I'm from, and he said, maybe you could have a friend come by and look, poor salesmanship, I don't know how they sell anything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Very poor customer service.

Very poor customer service. Multiple emails were never responded to. I had to call to follow up an an offer I had made two weeks earlier. I spoke to the Sales manager and when I mentioned his customer service needed to be stepped up, I was told "I don't care, we have enough business". I would never consider buying from them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Bought Audi TT at this place 3 yrs ago.

Bought Audi TT at this place 3 yrs ago. Told twice it had 2 sets of keys. Signed papers. Then, Went back to Va and returned week later once car readied. When got back, told no second set of keys and they would not pay to get me another set of keys. flat out lies on this subject. Sad. Summer Mullins was Sales Manager then and owner I’m not sure. neither one of their words worth a .............

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Did not respond to the questions I submitted on their

Did not respond to the questions I submitted on their website. When I called I got a sales pitch, but still no answers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Aman was great to work with.

Aman was great to work with. No pressure sales and was very pleasant to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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don't do it

Not as forthcoming regarding the condition of the car before I purchased it. First bad experience ever on line. Wish I had never dealt with these people. Now I have problems with the title.

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities 2.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I’d like to take a moment to express how easy it was

I’d like to take a moment to express how easy it was working with Anchor and Ayman! Very professional . I flew in from out of state to purchase a car , all the conversations never once was their pressure , thank you Ayman and Michell !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thx, Jim you are awesome, and Thx for allowing us to earn your business!

This dealership never returned phone calls.

This dealership never returned phone calls. I asked for a video of the car running at least 5 times. Impossible request

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
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Dealer response

Mr. Paul We have in our system where Jay tried to email you 3 different times and your email come back not valid. Please call the dealership and verify your email address because we have had the video for you.

Consumer response

paulwilliam53@aol.com