Reviews
The best service ever!
The best service ever! More then satisfied with provided support and offered options. In fact didn't expected such additional benefits.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I want to say a special thank you to all the
I want to say a special thank you to all the professionals at Grubbs Volvo in Grapevine and especially to James Mubiru, our sales liaison. Both my wife and I believe he did a fantastic job. We both know that car sales is a tough business for everyone involved, but James aces the course. His patience and professional demeanor is what sets him apart. As an aside past experience with Grubbs excellent Service department is what brought me back to Grubbs. A decision made well. Our thanks to all.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our experience was extremely bad with Grubbs volvo.
Our experience was extremely bad with Grubbs volvo. There was a big difference in what sales guy told before the purchase and what Finance director told while signing the paper work. Finance representative was extremely unprofessional and he was building pressure on us to buy extra packages when we already made it clear to him that we arent interested. Also, on the day of delivery, the car given to us wasn't clean, not washed, the tint wasn't done coreectly, the seats inside had marks on them, the water tank for wiper is empty and dried out. It don't feel like we purchased a brand new car. James was good in communication and he did great job until we decided that we are purchasing the car, but everything after that went downhill. There were so many things that were miscommunicated to us and I regretted making a decision to go with Grubbs. Probably this was my last purchase at Grubbs and never returning or recommending my friends and family to purchase at Grubbs.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Easy to work with people, great customer service.
Easy to work with people, great customer service. I had an excellent experience at Grubbs.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
It was a wonderful pleasant experience.
It was a wonderful pleasant experience. Overall process was nice and all sales representatives were helping
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
THE BEST among the four Volvo dealerships we have dealt
THE BEST among the four Volvo dealerships we have dealt with over the last 40 years. Facility the best, people the most personable and open, focus of everyone on “delivering” the best each can.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Fast, simple, easy process!
Fast, simple, easy process! Daniel was supportive and communicative. From the moment I called to the moment I drove off with my car, Daniel made himself available.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Wonderful people with which to work.
Wonderful people with which to work. We love our new car. Definitely recommend them. We will use them again.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Grubbs Volvo was very professional, knowledgeable about
Grubbs Volvo was very professional, knowledgeable about their cars, and very trustworthy. Vivian was absolutely great to work with!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
The car purchase process went well and without too much
The car purchase process went well and without too much friction. Everybody was approachable and friendly.
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- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car