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Grubbs Volvo Cars Grapevine

(206 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
New (817) 405-3772 (817) 405-3772
Used (817) 405-3771 (817) 405-3771
Service (817) 405-0282 (817) 405-0282

Reviews

(206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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The best service ever!

The best service ever! More then satisfied with provided support and offered options. In fact didn't expected such additional benefits.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I want to say a special thank you to all the

I want to say a special thank you to all the professionals at Grubbs Volvo in Grapevine and especially to James Mubiru, our sales liaison. Both my wife and I believe he did a fantastic job. We both know that car sales is a tough business for everyone involved, but James aces the course. His patience and professional demeanor is what sets him apart. As an aside past experience with Grubbs excellent Service department is what brought me back to Grubbs. A decision made well. Our thanks to all.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Our experience was extremely bad with Grubbs volvo.

Our experience was extremely bad with Grubbs volvo. There was a big difference in what sales guy told before the purchase and what Finance director told while signing the paper work. Finance representative was extremely unprofessional and he was building pressure on us to buy extra packages when we already made it clear to him that we arent interested. Also, on the day of delivery, the car given to us wasn't clean, not washed, the tint wasn't done coreectly, the seats inside had marks on them, the water tank for wiper is empty and dried out. It don't feel like we purchased a brand new car. James was good in communication and he did great job until we decided that we are purchasing the car, but everything after that went downhill. There were so many things that were miscommunicated to us and I regretted making a decision to go with Grubbs. Probably this was my last purchase at Grubbs and never returning or recommending my friends and family to purchase at Grubbs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Easy to work with people, great customer service.

Easy to work with people, great customer service. I had an excellent experience at Grubbs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was a wonderful pleasant experience.

It was a wonderful pleasant experience. Overall process was nice and all sales representatives were helping

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

THE BEST among the four Volvo dealerships we have dealt

THE BEST among the four Volvo dealerships we have dealt with over the last 40 years. Facility the best, people the most personable and open, focus of everyone on “delivering” the best each can.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fast, simple, easy process!

Fast, simple, easy process! Daniel was supportive and communicative. From the moment I called to the moment I drove off with my car, Daniel made himself available.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Wonderful people with which to work.

Wonderful people with which to work. We love our new car. Definitely recommend them. We will use them again.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Grubbs Volvo was very professional, knowledgeable about

Grubbs Volvo was very professional, knowledgeable about their cars, and very trustworthy. Vivian was absolutely great to work with!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The car purchase process went well and without too much

The car purchase process went well and without too much friction. Everybody was approachable and friendly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.