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Grubbs Volvo Cars Grapevine

(206 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–7:00pm
Tuesday 9:00am–8:00pm 7:00am–7:00pm
Wednesday 9:00am–8:00pm 7:00am–7:00pm
Thursday 9:00am–8:00pm 7:00am–7:00pm
Friday 9:00am–8:00pm 7:00am–7:00pm
Saturday 9:00am–7:00pm 7:00am–5:00pm
Sunday Closed Closed
New (817) 405-3772 (817) 405-3772
Used (817) 405-3771 (817) 405-3771
Service (817) 405-0282 (817) 405-0282

Reviews

(206 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I have always felt confident that my car would be taken...

I have always felt confident that my car would be taken care of in the best professional manner and that I would leave having a good experience. Staff is respectful, knowledgeable and straightforward in communication. Prices are reasonable and competitive. I do not plan to go anywhere else for car care.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great patience. Quick and reliable customer...

Great patience. Quick and reliable customer service. Responded to what you wanted and needed precisely.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sammie was fast, personable, and direct. I appreciated...

Sammie was fast, personable, and direct. I appreciated that because I was going n a time constraint. I told him what I wanted and got it in 2 hours!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Enjoying my new Volvo

I appreciate Daniel for his customer-oriented approach to sales. No pressure. Asked and noted what I was looking for. Did not try to talk me into something else. Took the time to listen!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Joe O’Day with Grubbs made for my best car buying...

Joe O’Day with Grubbs made for my best car buying experience yet yesterday. Seasoned at the job, he listened for what we wanted, he searched locally and regionally for trim packages and interiors over multiple weeks, he thoughtfully put together pricing with both dealer promotions and rebates, as well as finding employer discounts. He was patient, never pushy... thoughtful and helpful. We were purchasing a Volvo, but I’d suggest reach out to Joe for any branded car at Grubbs or a wider search. He is rarer than one-in-hundred, you don’t often find honest helpful sales reps like Joe. Reach out to him, you'll be glad you did.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Horrible Customer service

They have a customer service and reception contact number which you will never able to reach. Voice mail or email will be never replied. Never seen such pathetic customer service. Will never recommend anyone.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 2.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We had a great experience at Grubbs and I love my new...

We had a great experience at Grubbs and I love my new car! Wes Kohler was awesome. He really worked with us and got us a great deal. He was very positive and enjoyable to talk to. Great guy! I would recommend Grubbs Volvo!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic experience with the new car sales of Grubbs...

Fantastic experience with the new car sales of Grubbs Volvo. Daniel Anderson was extremely helpful with every aspect of our purchase. He was patient, knowledgeable and helpful.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience today at Grubbs-Grapevine. Adam...

I had a great experience today at Grubbs-Grapevine. Adam and Tyrone are exceptional representatives. They were patient, kind and extremely personable. It felt like I had known them for ages. The entire experience was great and I wouldn't have asked for anything better. Good job Grubbs on providing exceptional customer service to your buyers.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great overall experience

Daniel was very helpful, honest, and open through the process and while there was an error in the price quote for my Volvo XC90, Brandi and Daniel were able to quickly take ownership of the situation and work with me to reach a . Overall, it was a seamless process to purchase a vehicle at Volvo Grubbs and I look forward to bringing my car back for service. Financing was also a quick, but productive and thorough process with Rick (believe that's his name). Just make sure to keep on to the Latte machine in the Infiniti dealership. Huge bonus :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you DJ for trusting our team to help you find the perfect Volvo, And Welcome to the Grubbs Family.