Skip to main content

Stevenson Hendrick Mazda Wilmington

(1,313 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

Want to share your experience with this dealership?

Write a review

My experience has been pleasant from the beginning.

My experience has been pleasant from the beginning. It took a while to find the right car for me and my budget. My salesperson, Irie was very supportive and encouraging throughout the process with timely updates. The entire team including the delivery drivers were professional and courteous. Highly recommend this dealership for your next vehicle purchase. Grace and Peace!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you Christopher for sharing your experience with us about Irie and our team! We are happy to hear that Irie and our team were supportive, encouraging, professional and courteous! We hope you enjoy your new ride and we look forward to welcoming you back again in the future! :)

Very hesitant at first to talk with the team due to an

Very hesitant at first to talk with the team due to an unpleasant experience at the local Honda dealership under the same corporate umbrella. However, it was a total 360-degree difference — and all positive. First impressions are always crucial, and this team knocked it out of the park. We are very appreciative of the time everyone took to chat with us, not only about Mazda in general but also about the particular vehicle we needed intel on to make our next steps determination. Laci was fantastic in getting us settled into the vehicle on our first visit. Bryce Barnes stuck it out with us over the next two visits and was amazing to work with to wrap up the deal. Lots of laughs and making those connections made for a very positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kym, thank you so much for sharing your experience with us about Laci, Bryce and our team! We are happy to hear that you found our team to be personable and they made it a very positive experience! We are so happy you enjoyed your time with us! We strive to make all our customers feel welcomed and like family! We hope you enjoy your new vehicle and we look forward to welcoming you back in the future! :)

Irie was great!

Irie was great! Very helpful throughout the whole process. Made the purchase easy and fast!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much Kevin for sharing your experience with us about Irie and our team! We are happy to hear that you car buying experience was easy, fast and that Irie was helpful! We hope you love your new ride and we look forward to welcoming you back in the future! :)

I recently had the pleasure of working with Kayleigh and

I recently had the pleasure of working with Kayleigh and her manager Paul at Stevenson Hendrick Mazda, and I couldn't be more impressed with their professionalism and customer service! From the moment I walked in, Kayleigh made me feel comfortable and listened attentively to my needs. She was knowledgeable about the cars I was interested in and provided clear, helpful information without any pressure. She took the time to answer all my questions and helped me find the perfect vehicle for my lifestyle. Both Kayleigh and Paul listened to what I had to say and did everything they could to make me feel comfortable and get the best deal. I truly appreciated Kayleigh’s friendly and honest approach throughout the entire process. If you're looking for a stress-free car-buying experience, I highly recommend reaching out to Kayleigh!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Kayla, thank you so much for sharing your experience with us about Kayleigh, Paul and our team! We are so happy to hear that you had a stress-free car buying experience and that Kayleigh was friendly, honest, professional and knowledgeable! We strive to make our customers feel like family here at Stevenson Hendrick Mazda! We hope you enjoy your new vehicle more each day and we look forward to welcoming you back again in the future! :)

Our recent experience at Stevenson Hendrick Mazda in

Our recent experience at Stevenson Hendrick Mazda in Wilmington NC was outstanding! Our sales representative, Levi Reynolds, reached out by phone initially and provided excellent feedback and relevant information as we narrowed our next vehicle search. Levi spent several hours with us to explain different model features and options and was committed to ensuring complete customer satisfaction. Levi and the entire team were knowledgeable, friendly, and provided excellent customer care! Highly recommend the Stevenson Hendrick Mazda team!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Robert, thank you so much for sharing with us about your experience with Levi and the team! We are so happy to hear that you found Stevenson Hendrick Mazda's team to be knowledgeable, friendly and that you were pleased with our customer service from that first phone call to you going home with your perfect vehicle! We hope you enjoy your new vehicle and we look forward to welcoming you back again in the future! :)

I had a great experience getting my CX-5 serviced with

I had a great experience getting my CX-5 serviced with Trey and the team! They were speedy, professional, knowledgeable, and friendly. I would recommend that anyone get their vehicle serviced at Stevenson-Hendrick Mazda, whether it’s a Mazda or not!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you so much Alex for sharing with us about your Service visit! We are happy to hear that Trey and our team were speedy, professional, knowledgeable & friendly! We look forward to welcoming you back soon for your next CX-5 service! :)

I had a great experience getting my CX-5 serviced with

I had a great experience getting my CX-5 serviced with Trey and the team! They were speedy, professional, knowledgeable, and friendly. I would recommend that anyone get their vehicle serviced at Stevenson-Hendrick Mazda, whether it’s a Mazda or not!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much Alex for sharing with us about your Service visit! We are happy to hear that Trey and our team were speedy, professional, knowledgeable & friendly! We hope you are loving your CX-5 and we look forward to welcoming you back soon! :)

I bought a truck last week from Hendrick Stevenson.

I bought a truck last week from Hendrick Stevenson. If you’re looking for a decent truck or a car I definitely recommend these guys. They’re killer, very attentive. The truck needed a couple things done before they sold it and they hurried along and got it done within a week and I drove it off the lot. I was mostly working with Will. He’s an extremely nice fellow very knowledgeable and took great care of me you guys are the best would recommend highly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Daniel, thank you so much for sharing with us about your experience with Will and our team! We are happy to hear that you found will to be nice, knowledgeable and that he took great care of you doing the whole process! We look forward to welcoming you back in the future! :)

Jack was very great to work with.

Jack was very great to work with. Very honest and professional. I would highly recommend

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Toby, thank you so much for sharing your experience with us about Jack and our team! We are happy to hear that Jack was honest and professional! We look forward to welcoming you back in the future! :)

We worked with Sadie on choosing the right car for us.

We worked with Sadie on choosing the right car for us. She was very knowledge and patient and we found just what we wanted. TJ helped with working us through the financing process and he too was great! Easy, painless and exceptional service in all aspects!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Kristin, thank you so much for sharing your experience with us about Sadie, TJ and our team! We are happy to hear that your car buying experience with us was easy, painless and exceptional! We look forward to welcoming you back in the future! :)