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Stevenson Hendrick Mazda Wilmington

(1,313 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,313 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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Laci was my sales associate and she was absolutely

Laci was my sales associate and she was absolutely wonderful at everything! She is super sweet, smart, and helpful! She was extremely helpful in getting me the vehicle as soon as possible. Everyone there is very friendly and respectful. Supportive of the military! Highly recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you so much, Alex, for sharing your experience with us about Laci, Paul, Natalia and our team! We are so happy you found Laci to be sweet, smart and helpful and our team to be just as friendly and respectful! We strive to make our customers feel comfortable and welcomed! We hope you enjoy your new vehicle and we look forward to welcoming you back in the future! Thank you again for YOUR Service - we are very grateful of our military folks! :)

Best dealership I have ever been to!

Best dealership I have ever been to!! Helpful, flexible, and best customer service. Will was extremely helpful to meet my requests and to find the best suited vehicle for me to leave with a smile on my face. Proud and happy to be returning customers! Highly recommend for anyone to use this dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jason, thank you so much for sharing your experience with us about Will and Nabil! We are happy to hear that you found our dealership to be helpful, flexible, and having the best customer service! We strive to make our customers feel proud to do business with us! Thank you so much for your business, enjoy your new ride and we look forward to seeing you again in the future! :)

Front start to finish my experience was perfect!

Front start to finish my experience was perfect! I live 4+ hours away so everything was done via phone and email. Levi & Nabil were so easy to work with. Great communication, very organized and most importantly, super friendly! By far the easiest car buying experience I’ve ever had. They went above and beyond-Even delivered my new car to my driveway! If you are in the market for a new car give them a call, you won’t be disappointed!☺️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tara, thank you so much for sharing your experience with us about Levi, Nabil & our team! Whether you are local or live hours away, we strive to help you find the perfect vehicle! We are happy to hear that you found our team to have great communication, to be friendly, and make your car buying experience perfect and easy! We look forward to doing business with you again in the future! :)

Had a gas cover problem and they got it open for me and

Had a gas cover problem and they got it open for me and then quickly got an appt set to replace the faulty door

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you, Fred for sharing your experience with us about your Service visit! We are happy to hear our team got your vehicle taken care of quickly! We look forward to welcoming you back in the future! :)

Great service Department and very easy to work with.

Great service Department and very easy to work with. Never any issues that are not fixed correctly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ed, thank you for sharing your experience with us about Trey and our Service team! We are happy to hear that we are easy to work with and get the job done! We look forward to welcoming you back soon! :)

Jack, Tj, and Logan made the process very easy and fast

Jack, Tj, and Logan made the process very easy and fast for me, we were able to get everything wrapped up over the phone and everything was ready for me when I came in. I would highly recommend them for anyone looking for a car!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you so much, Netek, for sharing your experience with us about Jack, TJ, & Logan! We strive to make the car buying process as easy as possible. We are happy to hear you enjoyed your time with us and we hope you love your new truck more each day! We look forward to welcoming you back in the future for Service! :)

Irie was super friendly, personable!

Irie was super friendly, personable!, and knowledgeable! He listened to all my needs regarding what I wanted and also what I thought was financially comfortable with. I am happy with my purchase and will definitely be coming back in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Stephanie for sharing your experience with us about Irie and the team! We are happy to hear that you felt like Irie was friendly and personable. We strive to make our customers feel like family! We look forward to welcoming you back in the future for Service! Congrats on your new car! :)

Stevenson-Hendrick provided excellent customer service &

Stevenson-Hendrick provided excellent customer service & feedback while I was in search for a new car. So far after 4-5 months the car still drives great! I haven’t noticed any problems with it & they even gave me a car cover & set of tires to go with it. Overall, this is my 4th car & 4th time purchasing from a dealer, Stevenson is definitely head and shoulders above the rest! TJ & Will were especially helpful in the process & even follow up with you months later to make sure everything is okay. It’s the little things and they keep their word.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Emmanuel, thank you for sharing your experience with us about Will, TJ and our team! We are so happy to hear you are one of our loyal customers! We strive to go the extra mile for all our customers! We hope you continue to enjoy your vehicle and look forward to welcoming you back again in the future whether its for your next ride or for service! :)

This is the 4th or 5th car we have bought from this

This is the 4th or 5th car we have bought from this dealership. We had the please of working with Will and he was awesome. Let me test drive the Tahoe we bought to my home so my wife could see it. He also delivered us our floor mats and headphones directly to our house himself. The finance team is always great on getting us the best rates and making sure we’re happy. We will definitely continue to be customers here and with will. Thanks again will for all your help.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much, Steven for sharing with us your experience with Will, TJ & the team! We are happy to hear that you are one of our loyal customers and we enjoy welcoming you back each time! We always try to go the extra mile for our customers and make sure they making the right vehicle purchase for them and their family! We hope you enjoy your new Tahoe and we look forward to welcoming back again in the future for Service! :)

Great place been coming here for years.

Great place been coming here for years. Royce is the best very friendly and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for sharing your experience with us about Royce! We are happy to hear that he is friendly and knowledgeable! We hope you enjoy your new vehicle! We look forward to welcoming you back for many more years! :)