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Stevenson Hendrick Mazda Wilmington

(1,322 reviews)
Sales hours: 9:00am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:30am–6:00pm
Tuesday 9:00am–8:00pm 7:30am–6:00pm
Wednesday 9:00am–8:00pm 7:30am–6:00pm
Thursday 9:00am–8:00pm 7:30am–6:00pm
Friday 9:00am–8:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00am–5:00pm
Sunday Closed Closed
2025 state dealer award
View 8 awards
2025 state dealer award 2024 state dealer award 2023 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award
New (877) 318-4861 (877) 318-4861
Used (877) 334-5088 (877) 334-5088
Service (877) 335-7082 (877) 335-7082

Reviews

(1,322 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Stevenson Hendrick Mazda Wilmington from DealerRater.

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Loved working with Amelia at Mazda of Wilmington!

Loved working with Amelia at Mazda of Wilmington! She was extremely knowledgeable & mad the process super seamless!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Helana, we're so pleased to know your experience with Amelia & Paul is as smooth as your brand-new CX-5 drives;) We look forward to welcoming you again soon in Service!

Perfect buying experience!

Perfect buying experience! Can’t recommend them enough! Fast and friendly environment. Can’t wait to business with them in the future!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

James, we're so pleased to know your experience with Will P., Niko, Josh C., & TJ T. is as fast as your brand-new Corvette drives;) We look forward to welcoming you again soon in Service!

Levi was personable, relatable, friendly and

Levi was personable, relatable, friendly and understanding. He leveled with us and shot straight, everything was clear & clean cut with him.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

You can always rely on Levi to shoot straight ensuring just that bullseye of an experience;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Timely and dependable service.

Timely and dependable service. All teammates were helpful and answered the questions I presented to them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Manny, we're so pleased to know your experience with Tracy, Jared, Madison, Aidan, Kyle, & Trey is as timeless as your brand-new CX-5 drives;) We look forward to welcoming you again soon in Service for a visit just as dependable!

Levi was awesome to work with and I am happy with the

Levi was awesome to work with and I am happy with the time it took to close the deal.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Marc, we're so pleased to know your experience with Levi, Jared, & Nabil is as awesome as your truck drives:) We look forward to welcoming you again soon in Service!

Excellent sales experience.

Excellent sales experience. I was lucky enough to have Alex approach me as a sales rep. He had a laid-back approach, no pressure, knowledgeable about my vehicle, and if he didn't have the answer, he found it out. He was patient with me as I'm a very discerning buyer. As my first experience with this dealer, I've already made Alex aware that we'll be back for another vehicle soon.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Craig, at Stevenson-Hendrick Mazda, you never have to question Alex T., Niko, & Jared are your answer to just that excellent experience you deserve;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service!

Working with Amelia at Stevenson-Hendrick Mazda was a

Working with Amelia at Stevenson-Hendrick Mazda was a wonderful experience! She took so much time with me answering all of my questions and discussing the multiple car features during the test drive. She even helped me connect my phone up to the car and the MyMazda app. They worked with me on getting the best financing option for me and making the car-buying process an enjoyable experience. Would definitely buy another vehicle from them!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Lori, at Stevenson-Hendrick Mazda, you never have to question Amelia's the answer to all your car dreams;) We really appreciate you taking your time to share & look forward to welcoming you again soon in Service for a visit just as stellar!

I had lots of help & a great experience getting a new

I had lots of help & a great experience getting a new car! Thanks to Sadie, Lauren, & Paul.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Clayton, we're so pleased to know your experience with Sadie, Lauren, & Paul is as great as your brand-new Mazda drives! We look forward to welcoming you again soon in Service for a visit just as stellar!

The car exceeded my expectations on every level, as did

The car exceeded my expectations on every level, as did the outstanding service I received from Levi Reynolds. He recorded a video of the car for me, showing me every feature and condition, and was completely honest at every stage of the online buying process. After I made the deal, he personally delivered it and showed me how to configure settings for my driving style. I will definitely do business with Levi in the future and recommend him to others. I wish all auto dealers were as good as he is. He really loves cars and driving, and it shows!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Michael, thank you so much for taking your time to share on behalf of Levi, Niko, & Logan - just as you enjoyed your personal video, you can always press replay on just that stellar experience with us at Stevenson-Hendrick Mazda;) We look forward to welcoming you again soon in Service!

Good Experience – Expectations Exceeded!

Good Experience – Expectations Exceeded! I’ve bought enough cars both new and used to know that the process at times can be painful, especially with used cars. I bought a non-Mazda used car. From phone call to finish, TJ Hobbs made the process easy. I recognize TJ works for the dealership and is motivated to make the sale, but I felt as if TJ had my best interests in mind. The sale went smoothly and continued through the payment stage, which itself can be another point of pain. Nabil Al-Attas, the F&I Manager, was personable and quickly moved finalization along. No xx. The car needed some cosmetic clean-up and TJ did a good job with the follow-up, coordinating everything and making sure I was satisfied. Well done!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Kerry, thank you so much for taking your time to share on behalf of TJ H., Nabil, Logan, & Jared - at Stevenson-Hendrick Mazda, it's all gain, no pain;) We look forward to welcoming you again soon in Service for a visit just as stellar!