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Fayetteville Automall

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (104 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (104 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Service was great

It's always a pleasure to get my car serviced at Leith Kia. I usually bring car and wait until service is complete but I utilized the drop off and I was surprised to receive a call within two hours car was ready. This service was a follow up service due to my window regulator had to be ordered which took about week to come in. Thanks service team for your excellent customer service!

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Nate, Anotonio, and Quincy, all outstanding

This is my sixth time buying a vehicle. Antonio, Nate, and Quincy were all so helpful and amazing. It didn't take 6 hours to close the deal. It was short and sweet. Love my new Kia. Amazing service. You just don't get this kind of customer service anywhere!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great car

Love my new Kia needed new car fast could have gotten car cheaper don't like shady dealer markup stickers on new cars

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 3.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience

I recently purchased a new 2015 Kia Optima from Leith Kia in Fayetteville. From the start of the purchase to signing the final paperwork, the experience was great. This dealership was honest, helpful, and genuine. My sales associate was Sean Scott and he did an awesome job picking out a vehicle that had everything I was looking for. He was extremely knowledgeable about the different vehicles and features which made me feel more confident that I was purchasing a vehicle from the right dealership. I got a great trade in value on my previous car (2014). Based on the great service I received, I will definitely return to this dealership for my next car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great Job!

Service was great! My salesperson Cheyrl Lindsey was absolutely wonderful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Excellent Customer Service

Cheryl Lindsey is a very nice and patient sales rep. She made sure that I got what I wanted in the 2016 Sorento that I just purchased. Cheryl and the finance team made this whole car buying experience the best that I've had. I did not feel pressured or rushed to buy the vehicle and that made me feel great. I will definitely be recommending her to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Exceptional

The Leith Volvo service department is a big reason I have bought Volvos. I have been a customer since I moved into the area about 13 years ago and have never been disappointed. Everyone treats you like family and the quality of the service has been consistently exceptional. And the popcorn's not bad.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer review

I went in to get my galant repaired and I ended up chatting with cheryl who suggested I get a new car since I was having so many issues with my car. I didn't think I could get a new car without a co signer or down payment BUT Cheryl worked her magic and got me the forte I wanted. I'm extremely happy that I went to leith auto.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Outstanding experience! Highly recommend!

We purchased a Kia Sportage from Cheryl and had the best experience! From the moment we started talking we knew she would take care of us. She was very easy to work with and made our time there as smooth as possible. Cheryl and the team at leith auto mall are all fantastic!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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So appreciative of the personal service.

The Leith Kia team in Fayetteville is the best! Knowledgeable, professional and very caring. Thank you, Cheryl. I am so grateful for your help.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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