Reviews
Great Service Outstanding People
Germain Subaru is excellent in every way. Their Sales Staff David and their Service Assistant Emily made it a great experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Germain Subaru
I have purchased 2 vehicles from Germain and was pleased with this dealership experience both times. We worked Jamal Sabir for each sale and highly recommend him. We wouldn?t hesitate to return to this dealership to purchase another vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Emma made the Service Experience Great
I love working with Emma in service. I am always greeted with a big smile. She is super friendly and very knowledgeable. She is helpful and considerate. I highly recommend Germain Subaru of Columbus for service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
maintenance
I bought a set of tires from you and when it came time rotate my tires you have a charge for that. I could have bought my tires at Bridgestone store and they rotate free. what up with your maintenance dept. do you call that customer service ?
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Had a great experience.
Had a great experience..Are sales associate Phil was amazing .Are first time looking at Subaru ..we test drove 3 different Subaru’s an he went over all the different options b4 we test drove an answer all our questions..Sold me my first Subaru an not my last..thanks again everyone at Germain Subaru
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Held the car for us so we wouldn’t waste the gas for the
Held the car for us so we wouldn’t waste the gas for the 110 mile drive. Got the car ready within 2 hours so we didn’t have to come back to get it!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
fast service
Got me in and out quickly and had the part needed for the repair
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Germain Subaru
Quick buying process from start to finish. Very friendly staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great place
I have been taking my Subaru to Subaru dealership for about 11 years and have only had excellent service. I highly recommend anyone with a Subaru to take their car to the Subaru dealership for excellent service.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
New car purchase
Great dealership , with friendly staffs and great shoping experience
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase