Reviews
The best!
I was treated very well by everyone I came into contact with. Very happy with the experience. Ecstatic with the product. Will gladly recommend the dealership and the vehicles.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, glad to hear you had a great time working with us! Thanks for sharing your thoughts and recommendations—we hope to see you again at Germain Subaru of Columbus!
They provide excellent service every time, go above and
They provide excellent service every time, go above and beyond expectations, they are the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jenn, thank you for the review! We appreciate your support and hope to see you back again at Germain Subaru of Columbus. Safe travels!
Stellar Experience
Went to receive a prepaid tuneup for my car. Very friendly staff. Comfortable, clean waiting room with nice refreshments. Speedy tune up. Complimentary car wash.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joanna, we are delighted to hear that your visit to Germain Subaru of Columbus was top-notch! Thank you for your friendly review!
Hunter was my service writer.
Hunter was my service writer. I was impressed with his friendliness, and professionalism. He went out of his way to keep me informed of the progress on my service, and advised me of things to take care of on my next visit. The service was completed in a timely manner and I received a detailed, easy to understand printout of the work done. I enjoyed the old fashioned courtesy of him opening my car door for me when I left.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your review is music to our ears! We're elated that Hunter could be a great service writer for you, and went the extra mile to offer courteous professionalism. Thanks for all your support of Germain Subaru of Columbus. Safe travels, and we'll see you next time!
Piece of mind knowing your car is in good hands with Kirk
Piece of mind knowing your car is in good hands with Kirk & Co providing superior service at Germain Subaru.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Monty, thank you for sharing your experience with Kirk and the team at Germain Subaru of Columbus! We're glad that you feel confident and at ease with the service your car receives. Drive safely!
Very friendly service.
Very friendly service. Chad was very helpful and attentive. Service was also quick and fairly priced
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the great review of Germain Subaru of Columbus. We are thrilled to hear that you are satisfied with our prices and quick service. Chad will appreciate the shoutout!
Emma was very thorough, helpful, and knowledgeable
Emma was very thorough, helpful, and knowledgeable regarding the service I received. Germain Subaru scheduled my service quickly and efficiently.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Trisha, thank you for the review! We are thrilled to hear that Emma delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Subaru of Columbus!
Emma is always very helpful and communicative whenever my
Emma is always very helpful and communicative whenever my car needs service. She makes the process extremely efficient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bill, thank you for the review! We are so glad to hear that Emma delivered such a successful service experience. Drive safely, and we hope to see you back again at Germain Subaru of Columbus!
Great fast service
Very courteous staff. Didn’t try to do work that didn’t need done. Was in and out in about a half an hour! Waiting room was nice!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you for sharing, Ken! We appreciate your business and we hope to see you again at Germain Subaru of Columbus. Drive safely!
They have been taking care of my car for 5 years now.
They have been taking care of my car for 5 years now. I have been completely satisfied with the servicing of my car and the process that they go through with me… Always courteous, always thorough and great amenities.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
When a customer says words like this, we know we're doing things right at Germain Subaru of Columbus! It's an honor to have earned your loyalty these past five years. Thank you for all your support — safe travels!