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Germain Subaru of Columbus

(338 reviews)
Visit Germain Subaru of Columbus
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 8:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–8:00pm
Tuesday 9:00am–8:00pm 7:00am–8:00pm
Wednesday 9:00am–8:00pm 7:00am–8:00pm
Thursday 9:00am–8:00pm 7:00am–8:00pm
Friday 9:00am–7:00pm 7:00am–8:00pm
Saturday 9:00am–6:00pm 7:00am–8:00pm
Sunday Closed Closed
New (614) 465-4128 (614) 465-4128
Used (614) 465-4134 (614) 465-4134
Service (614) 465-4164 (614) 465-4164

Reviews

(338 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I recently purchased my first subaru at Germain subaru.

I recently purchased my first subaru at Germain subaru. Pat my salesman treated us wonderful through the purchase process and everytime i have messaged him since. Today we took it in for servicing, Aaron took care of us. Super friendly and very helpful. We are very pleased with our treatment at Germain Subaru. Everyone that we have come in contact with there has been great. I love my Outback Wilderness!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

It's fantastic to hear that both Pat and Aaron provided you with such wonderful service at Germain Subaru of Columbus. We're delighted you're enjoying your Outback Wilderness, and we appreciate your kind words about our team! Thank you for choosing us for your first Subaru purchase!

Dionysis is always the kindest person in the service

Dionysis is always the kindest person in the service check-in. He is always helpful and happy to answer my questions. The service department did a great job servicing my vehicle for it’s regular maintenance.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Anna, thank you for highlighting Dionysis and the service team at Germain Subaru of Columbus! We're delighted to hear about your positive experience with us. Safe travels until we see you next time!

Patrick was very kind and very knowlgable.

Patrick was very kind and very knowlgable. Assisting me with choosing the right car for my needs and setting me home. The dealership was super busy at the time but he did his best with making sure we still got the attention we needed. At the end of the day I financed my first "new new" car. And I'm pleased! All the people here are super nice and respectful. My dad also purchased a Subaru here as well and was happy I ended up here!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Grace, we're delighted to hear that Patrick and the team at Germain Subaru of Columbus provided you with such attentive service. It's wonderful knowing both you and your dad had positive experiences with us. Enjoy every moment in your new car!

The entire experience was very low key.

The entire experience was very low key. No pressure just people trying to satisfy our needs and make a sale. I would recommend Germain.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for sharing your experience with Germain Subaru of Columbus! We're glad to hear that our team provided a relaxed and satisfying car-buying process. Your recommendation means a lot to us!

The only place I get my subie looked at or worked on.

The only place I get my subie looked at or worked on. I highly recommend their expertise.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Ráz, thank you for trusting Germain Subaru of Columbus with your vehicle's car! We appreciate the high recommendation and look forward to seeing you down the road.

I'm very pleased every time I go to Germain Subaru for a

I'm very pleased every time I go to Germain Subaru for a service appointment they are always very helpful and professional. They take care of all my needs.i worked with AARON LEICHNER ,Thanks soon much

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Sam, we're delighted to hear that Aaron and the Germain Subaru of Columbus team consistently provide you with helpful and professional service. Thank you for your kind words!

I'm very pleased with their service.

I'm very pleased with their service.they are very detailed in explaining everything,always professional and helpful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Sam, we're delighted to hear that you had a positive experience with our team at Germain Subaru of Columbus. Thank you for your kind words and support!

I only take my car to get worked on here and they do a

I only take my car to get worked on here and they do a great job with aftermarket work. Super pleased with how my car drives now. It’s like it just transformed and hasn’t even reached it’s final form yet.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to hear that you're enjoying the transformation of your car with our aftermarket work at Germain Subaru of Columbus! Thank you for trusting us with your vehicle, and we're here whenever you need further assistance.

My experience with service of my Crosstrek was excellent.

My experience with service of my Crosstrek was excellent. Very patient and knowledgeable. Matthew did a fine job. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary, we're delighted to hear that Matthew provided excellent service for your Crosstrek at Germain Subaru of Columbus. Thank you for sharing your positive experience!

I visited Germain Subaru for auto repairs and left with a

I visited Germain Subaru for auto repairs and left with a new Forester. Chad in service was transparent and patient with my questions. He did not try to sell me a car. There was no pressure. None! My interaction with him prompted me to explore a purchase. Jamal in sales closed the deal with his no pressure approach and knowledge of the auto. This truly was the BEST experience I have ever had purchasing a car. I have been a loyal fan of Subaru for awhile. Now I am a loyal fan of Germain Subaru for my future needs. Thank you, Germain Subaru for doing the right thing for your customers. Thank you Chad and Jamal!! You are both rockstars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Congrats on your new Forester, Kati! It's fantastic to hear Chad and our team at Germain Subaru of Columbus ensured you felt accommodated with their no-pressure approach. Thank you for being a loyal customer—we look forward to assisting you down the road!