Germain Volkswagen of Columbus

Had a early appointment drove in and was greeted cheerfully by Destiny. She went over my car schedule throughly.

I always get appointments promptly when I need them and service is done quickly and expertly.

I was able to complete all lease paperwork from another state and showed up to the dealership and was able to quickly finish the transaction.

Germain VW is always very friendly and helpful with no pressure. They text or call with updates. The Manager and Destiny are always professional and kind, very considerate every time I call or come in. I highly recommend anyone going there.

All the staff were very kind and helpful. Louis was patient and showed us each feature of the new car

Very nice service, they are very helpful. Answer all my questions, I had a problem with my vw app , and the guy there took the time to help me to resolve the problem. I really recommend. This place .

Ian is very helpful and supportive and all sales persons when taking my Jetta today. Highly recommend this amazing place.

They were very friendly did an awesome job and didn't take very long to change. My oil service was great.

Ian was the perfect salesperson. Knows how to read his customer. Despite being the salesperson, he allowed us the freedom to explore options on our own. Answered questions appropriately. Although he’s a car salesman, he didn’t come off as trying to work an angle right off the bat and wasn’t arrogant as most I’ve encountered. He didn’t ask upfront all the wrong questions, like ”What kind of monthly payment are you looking for?” or “Do you have a trade-in or down-payment?” or “What’s your credit like?” before asking us what kind vehicle we were interested. He was respectful and didn’t act like he knew more than his customers who were more than twice his age. Excellent car-buying experience and would work with him again if he sold Subarus.

Lewis was awesome, very professional , knowledgeable and customer focused. We left with a new car and as happy customers !