Reviews
Great experience
I was dreading taking my car in for service, but working with Eric Burnside in the service department was a great experience. He was knowledgeable and willing to help with all my questions!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Susan, we're glad to know that Eric was able to turn your dread into a positive experience at Germain Kia of Columbus. We appreciate the feedback and look forward to assisting you with any future service needs!
Working with great sales people
Mike and his GM were the best sells people I have every dealt with. They were not pushy and they didn’t not following me around. They let me look at want I wanted. I really didn’t go there to buy. I was just looking and I came home with a new van .It was one of the best experiences I’ve had buying a vehicle. I would recommend Mike and general manager to anyone.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Shirley, we're delighted to know that Mike and our team made your experience at Germain Kia of Columbus a memorable one. We appreciate the recommendation! Enjoy your new van!
Great service , understanding the needs of a customer,
Great service , understanding the needs of a customer, very professional I really recommend it and trust the brand KIA.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're delighted to know you had a great experience with us at Germain Kia of Columbus! Your recommendation means the world to us. Thanks for trusting in our brand and service, we appreciate it!
Got my oil changed today.
Got my oil changed today. They got me in and out very quickly. They were very courteous and helpful.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Timely service is always our aim at Germain Kia of Columbus! Thanks for trusting our team to complete your oil change!
Nick was a pleasure to work with.
Nick was a pleasure to work with. He made the process so easy and convenient.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're elated to hear that Nick made your experience so smooth! Thank you for supporting Germain Kia of Columbus!
Great service i had a probleme with my kia soul i dropped
Great service i had a probleme with my kia soul i dropped it there they find out its the engine probleme they gave me a reliable car and wait to get an approval for a new engine
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're glad to know that our team at Germain Kia of Columbus was able to assist you with your engine issue and provide a reliable car for the interim. We appreciate your patience while we worked on getting approval for a new engine. Thanks for sharing!
Germain Kia
The service advisors here are top notch. Only place I take my car now and will buy my next Kia here in the next 2-3 yrs
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jeff, we're delighted to know that our service advisors at Germain Kia of Columbus have earned your trust. We look forward to assisting you with your next Kia purchase in the future!
Shane and James were extremely helpful in structuring a
Shane and James were extremely helpful in structuring a deal that worked for me with model, trade-in and financing.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're glad to know that Shane and James were able to assist you in finding the right deal here at Germain Kia of Columbus. Thanks for sharing your positive experience with us!
Very friendly environment efficient and they’re honest
Very friendly environment efficient and they’re honest about the problem with what’s going on with your car Good People
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the positive feedback, Donald! Honesty is our core value here at Germain Kia of Columbus and we're glad to know you felt comfortable during your service visit. Until next time, drive safely!
This is a wonderful dealership.
This is a wonderful dealership. Great salesman (Shane) as well as.great service after the sale Been a customer since 1999..
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sticking with us since 1999! We're glad to know Shane and the rest of our team at Germain Kia of Columbus have been able to provide you with great service. Here's to many more years together!