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Germain Kia of Columbus

(490 reviews)
Visit Germain Kia of Columbus
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 12:00pm–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (614) 212-2264 (614) 212-2264
Used (614) 212-4639 (614) 212-4639
Service (614) 682-8423 (614) 682-8423

Reviews

(490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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called to set up car being towed there for service

Haylee in the service dept took my phone call when I was sitting in my car waiting for the tow truck. In the midst of me being frustrated and upset she was VERY kind and caring and helpful and friendly. She gave me her direct extension and explained everything to me more than once because I was so upset that I couldn't process what she said the first time. She represented your company VERY WELL an made me feel better and confident working with you. She even called the next day to check on me because my car ended up not needing to be towed there. She was one of the only bright spots in my day and a true blessing.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Wonderful Experience

My husband and I were having trouble finding just the right car at the local dealerships. We drove almost 100 miles to visit Hatfield Kia and it was well worth! General Manager Luke Binegar greeted us at the door and Bob Whining was very helpful with suggestions. Staff was professional and friendly. We were extremely satisfied with buying a 2016 Kia Sportage there. Would recommend this dealership to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Just bought a 2016 Sorento.

Love my new Sorento. Jasmine Gomez made it easy and hassle free. My daughter also has a Kia and she loves it. Want a Kia? Go see Jasmine!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

2016 Kia Sportage

This was our 4th purchase from Hatfield auto mall and our 3rd from Hatfield Kia. Brad Copen and Tom Moore and Matt D were very friendly and helpful. No pressure and great experience. I highly recommend them/

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Fantastic experience

The entire car buying experience here was great. There was no pressure and no hassles. Dustin listened to all of our wants and concerns and got us into the right car for the right price.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ron Cox selling my daughter a car, great experience

My daughter recently purchased a car from Hatfield Kia and Ron Cox specifically. This was a great experience overall for my daughter and I as Ron made us very comfortable. He was professional and helpful but not pushy in any way. The whole team at Hatfield Kia did a great job and made it an awesome experience for us.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome Dealer.

Was the easiest car i have every bought. What a great experience. Very friendly, courtesy and easy to talk too. Was happy to answer all my questions.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Terry and Heather Are awsome

Terry Mowder Was so nice and he told me all about my new car and showing me all its features . Michele Meyers was very sweet she explained everything to me .Hatfield is lucky to have two great assets Thanks so much Eula Beatty

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.

New Car sales

Susan Fisher was professional, courtesy, and honest. After narrowing it down we choose to purchase at Kia and Susan was very knowledgeable about the car. She gave us very detail instructions on all of the gadgets in our new Car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My buying experience with Hatfield KIA was great

My recent purchase with Hatfield KIA was one the greatest ever. I was treated with respect and professional far beyond my expectation. Thanks to all the staff and especially Tim.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.