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Germain Kia of Columbus

(490 reviews)
Visit Germain Kia of Columbus
Sales hours: 12:00pm to 5:00pm
Service hours: 8:00am to 4:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 12:00pm–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (614) 212-2264 (614) 212-2264
Used (614) 212-4639 (614) 212-4639
Service (614) 682-8423 (614) 682-8423

Reviews

(490 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Great Experience

Buying my new car from Hatfield Kia was a wonderful experience. I worked with Jordan Fisher, who was knowledgeable, friendly, and "no-pressure". I never considered buying a Kia, but I was impressed and absolutely love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

new used car

great experience other than we had to wait 3 hours because there was a miscommunication of our drivers license. David Moore was very nice and helpful.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

100% Positive Experience

We cannot say enough what a terrific experience we had today at Hatfield KIA in Columbus. Susan Fisher was the most helpful, understanding and honest person that we could have had to sell us two brand new KIAs. Michelle Meyer was also incredibly helpful and honest. Both women made it fun which we are grateful for because we had 2 young girls with us that we had to keep occupied. It was just a 100% positive experience. This was our 2nd time purchasing a KIA from Hatfield and we will not go anywhere else! We are so thankful for everything they help us with. Can’t go wrong with Hatfield Kia!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

great no need to look anymore.

Terry mowder , was good to work with he is a supper guy . Calm and cool not pushy .all we met at the dealership was friendly and nice .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

"Best Dealership Hands Down"

I made one of the best decisions ever to become a repeat customer at Hatfield. Their friendly sales staff is very professional, attentive, and knowledgeable. I was introduced to everyone from the Facility Manager to the Service Department Manager, and hats off to every man, and woman, for a job well done. I would definitely recommend Hatfield Kia to everyone. My Sales Associate was Jordan Fisher, who I thank from the bottom of my heart for his kindness and professionalism. His willingness to work with me and even go above the norm was greatly appreciated. Thanks Hatfield Kia, Edwin E. Gibbs

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Awesome experience!!!

I had such an excellent experience @ Hatfield! The whole crew was very friendly and seemed very attentive to see that I was happy with my choice. Carl was a blast and his personality instantly made me feel I had known him for years. I will definitely buy here again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My New Kia RioR LX

My sales person was Tim Moore. He was amazing! Tim was very attentive, informative and extremely kind. This was a great buying experience. Love it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

my new car experience

Amazing experience buying my first kia soul it is great everyone was so friendly and professionaL susan fisher and michele are both.tens i love my car appreciate all the effort given in my putchase the best

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No muss car buying experience

After several visits to other dealerships in the area, was starting to really become discouraged that I would find the right car at the right price for the right dealership. Susan Fisher is fair, trustworthy and incredibly knowledgable. It is a litthe intimidating walking inot a dealership and look to be treated fairly but SuSan made it easy. She even spent an hour past closing time showing me the features and benefits of my new car. I could not have asked for a better experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

GREAT

Was treated very well .Carl was very helpful. Didn't rush me allowed time to look at cars. Wanted a new van Liked every thing about the Kia Sadonna

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does recommend this dealer
  • Shopped for a new car
1 person out of 1 found this review helpful.