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Germain Kia of Columbus

(491 reviews)
Visit Germain Kia of Columbus
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 12:00pm–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (614) 212-2264 (614) 212-2264
Used (614) 212-4639 (614) 212-4639
Service (614) 682-8423 (614) 682-8423

Reviews

(491 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I found a truck on line that I liked,I Sent in an email...

I found a truck on line that I liked,I Sent in an email and got a quick reply. Tim Moore set everything up for me over the net, I came in,drove the truck home Tim Moore made it fast and easy for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My family has bought many cars from Steve throughout his...

My family has bought many cars from Steve throughout his many years at Germein Toyota. Steve is the best salesman I've ever dealt with when buying a car. He does follow-up calls to see how you like your car and tries to get you the best deal possible. Now that he is at Hatfield I will continue to buy cars from him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I am very happy with my car! It's exactly what I was...

I am very happy with my car! It's exactly what I was looking for. Dennis was kind and very polite. I didn't feel pressured. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

We have purchased several cars from Tim. He is a very...

We have purchased several cars from Tim. He is a very nice guy and not pushy like most. I would def recommend people to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Never would I have thought that shopping for a car could...

Never would I have thought that shopping for a car could be such a pleasant experience. Steve answered all my questions and concerns, and was very professional. After consulting with his manaager, I was assured that the car was fully inspected and that the price was below one at a nearby dealership. I will gladly refer anyone I know that is shopping for a new vehicle to drive west to see Steve at your dealership! Thank you again for a most positive car buying experience!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Knew what he was talking about, helped me get a great...

Knew what he was talking about, helped me get a great deal at an awesome price and worked with me to get financed for hours!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Mr. Glover was incredible! He made a deal work for us and...

Mr. Glover was incredible! He made a deal work for us and kept us informed of the progress all day! He is just an amazing man and the whole staff was amazing to us. I would come back to hatfield Kia any day and I woul and will recommend this dealership to all. Thank you very much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My daughter had gone to another KIA dealer the day before...

My daughter had gone to another KIA dealer the day before and I talked her into going to Hatfield KIA before making a decision. We went the next day and met Ron Cox in used car sales. Ron was very friendly, personable, polite, and very understanding of our needs and wants. My daughter ended up with a newer model for less than the other dealer had to offer. This made my third purchase from Hatfield and I would and have recommended them to others.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Dennis was a great salesman. He helped me look for a car...

Dennis was a great salesman. He helped me look for a car that fit into my budget and was exactly what I was looking for. Chad Hart worked hard on my financing and even had many things accomplished before my scheduled appointment with Dennis. It's wonderful to go in and know that they are working hard to make the car experience enjoyable. I would recommend all my friends and family.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great deal! Ron was great from to time we walked in to...

Great deal! Ron was great from to time we walked in to the time we left. I recommended him to anybody! They are so reasonable & patient.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.