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Germain Kia of Columbus

(491 reviews)
Visit Germain Kia of Columbus
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:30am–6:00pm
Tuesday 9:00am–7:00pm 7:30am–6:00pm
Wednesday 9:00am–7:00pm 7:30am–6:00pm
Thursday 9:00am–7:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 12:00pm–5:00pm 8:00am–4:00pm
Sunday Closed Closed
New (614) 212-2264 (614) 212-2264
Used (614) 212-4639 (614) 212-4639
Service (614) 682-8423 (614) 682-8423

Reviews

(491 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I found the dealerships overall help and concern for my...

I found the dealerships overall help and concern for my purchase to be exemplury! There is no doubt in my mind that I would recommend any of the sales persons there to help any of my friends to purchase a vehicle. As a matter of fact I have already recommended this dealership to several of my friends. I am hoping that they too will take the time to check these guys out!! They really know how to make a gal feel comfortable about buying a car!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Ron took the time to go over all of the options in the...

Ron took the time to go over all of the options in the vehicle with me. He definetly went above and beyond anything I expected. I have bought many vehicles in my life and Ron is by far the best salesman I have ever worked with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Susan Fisher was awesome to work with. Susan was patient...

Susan Fisher was awesome to work with. Susan was patient with my process over several months. She was consistent with information, up front and honest. She work hard to get the answers I needed to finalize my decision. I would recommend Hatfield to anyone because of Susan.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Tim was wonder in getting me in a car that fit my budget...

Tim was wonder in getting me in a car that fit my budget and getting me the car I wanted! Tim is a wonderful salesman!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Mr Zachariah was by far the most pleasant, patient &...

Mr Zachariah was by far the most pleasant, patient & informative car salesman my husband & I have ever worked with. He answered all our questions, and made the entire process one of the most positive I've ever experienced. I will definitely recommend your dealership and Dennis Zachariah to all my friends & family, when they are in the market for a car. Thanks again Dennis!! :-)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I called in and Spoke with Timothy Moore. He made it...

I called in and Spoke with Timothy Moore. He made it really easy and helped me find a car that worked in my budget and that also fit my needs I even had a trade he made it easy for us Thanks to Hatfield Kia and Timothy Moore I let all my friends know about them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Steve is a wonderful salesman and person. I will only...

Steve is a wonderful salesman and person. I will only buy from him from now on and I will send everyone I know to him!!!! Thanks for a great car buying experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Purchased new Kia Forte 9-28-12. This is our second new...

Purchased new Kia Forte 9-28-12. This is our second new vehicle purchase from Hatfield Kia. Purchased Kia Sedona in 2005. We live 2 1/2 hours from the dealership. We were pricing Sedona's over the internet and they were significantly lower than other dealers. Due to the distance, we had to deal over the phone. They were understanding and great to deal with over the phone. The purchase was hassle free and an enjoyable experience. We were very surprised by how well we were treated. For our 2013 Kia Forte purchase we dealt with Richard Briggs. We test drove cars from our local dealers and even tried to purchase from 2. I again checked Hatfield because of the wonderful experience we had the first time. Richard was great to deal with over the phone and even better at the dealership. To live 2 1/2 hours away and be treated so well is a rarity. We were able to drive up and bring back a new vehicle in the same day. Thanks Richard and Hatfield Kia

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

ron you rock , my wife is very happy with her car...

ron you rock , my wife is very happy with her car purchase , you made things simple for her to get what she wanted in the price range we were looking for thanks again ron

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I had susan fisher and she was amazing to work with. She...

I had susan fisher and she was amazing to work with. She honestly gave me and my boyfriend hope when I didn't feel like anything was ever going to happen. We tried 6 other places b4 this and noone seemed to want to work with us.. they were treating us like we were just money and not peopl. Six thumbs up from me darius and rylen:)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.