Walser Subaru St. Paul

Very friendly and honest in the Service center. A+. I plan on coming back next time I need work on my Subaru.

Always polite… Always a clean environment… Car was ready when expected. Your automated phone service is very poor. I had to leave a message for a specific service writer to get an appointment.

The service department ensured prompt service, even the repair needed that wasn't planned for in the appointment. Service advisor did all he could to maximize coupons to give me the best deal possible. He was courteous and thorough. I also love the waiting options - lots of tables, chairs, snacks, and even a little dog park so I can multitask - puppy play time while waiting.

The waiting room and free snacks were nice while waiting for my car to be done. I was pretty disappointed by the diagnostic and proposed repairs. It was recommended that I pay $40 to replace my parking lights. But, when I went to fix them myself, the lights turned on just by wiggling the wire (not worth $40). Additionally, I was told that my check engine light was on because the gas cap needed to be replaced. I paid about $100 for that replacement. But, the engine light came back on the next day. So, whatever the actual problem was, they didn't find it.

Very easy to deal with. Carlos was great to have as my sales representative and his manages helpful too.

Great overall experience. The decision was easy and I felt confident I’d made a good one when I left.

Scheduling on line was quick and simple. Check-in was courteous and professional. Vehicle was done and ready to go as scheduled.

Esam did a great job! Fastest buying experience we have ever completed. In and out in two hours!!! Thank you Esam!

Scheduling the appointment online was convenient and I was able to get a next day appointment at a time that was perfect for me. The service person greeted me the moment I arrived and told me that the service would take approximately one hour. The waiting area was comfortable and the snacks & beverages were a nice touch. My car was serviced in the time promised and the service person explained what was done and when to expect a brake job would be needed and presented me coupons for future service work. I was very satisfied with my experience!

Professional, organized, did what you said you would do. However I haven’t received the owner’s manual I ordered. Thank you