Bayside Ford

Shane was courteous and helpful. Solved my problem on the first visit. Will be back.

I’ve always received World Class Customer Service at Bayside Ford. From Josh on the sales team, the service department and the amenities, it is worth the drive.

Customer service like no other . We went in to see options and walked out with a fair negotiation.

Excellent pricing and painless to deal with. No hassle or haggle. Highly recommend them for your next purchase

Great service. Technician was very polite and helpful. I will most likely return for additional service.

I appreciate the courtesy shown to me by Shayne Wallace. He is a great representative for your business.

I had a nail in my tire and the fixed it quickly. I was on my was home from Maryland. Everyone was was nice and helpful.

This is the worst place to receive service. Nothing better than being ignored while someone sits on their phone pretending to be busy. It was like I was invisible. Once he did look up he just went back to whatever he was doing on his phone. I ended up walking out and going to another dealership. Whoever runs that department really should tell that man what customer service means.

Once the vehicle arrived, the staff has been non-existent. The vehicle was not clean, windows foggy, plastic on placards in the seats, floor mat on rear seat, not the floor, scratch on the rear of the truck, no dealer installed items listed on the window with the vehicle, given incorrect information about what items are included in one of the packages. Terrible communication without any follow through. Over 3 weeks after delivery, still waiting for accessories. I have zero idea what the status is since no one will follow up. I Have left messages and/or spoken with the sales person, sales manager and general manager, no response. I have had two other poor experiences with the service department with my other Ford vehicle. I will not work with this dealer ever again, nor will I recommend them to anyone I know.

Josh was great to work with. Very responsive and went over and above especially considering how far away I lived from the dealership.