Bayside Ford

On April 15th, Bayside Ford turned a stressful situation into a phenomenal experience. I faced a unique predicament: my previous vehicle’s tags were expired, and I couldn’t re-register it in Florida or obtain a new registration in Virginia due to California’s electronic title procedures causing a 4-6 week delay. Josh, my salesman, and sales managers Derrick and Danny were absolutely incredible, spending about 7 hours to find a solution despite my less-than-ideal credit. They were extremely transparent about how banks evaluate vehicles and financing and I ultimately left in a brand-new vehicle with current registration, allowing me to return to work without worrying about expired tags. I hadn’t wanted to trade in my car, but it was the easiest option to obtain current tags. At no point did I feel pressured by anyone there, and the whole team ensured the process was seamless and stress-free. Bayside Ford is the place for both typical and atypical vehicle needs—100% recommend and will refer everyone! Thank you, Josh, Derrick, and Danny!

Walking into the service portion of the dealership was great until I walked up to a desk with a gentleman who barely acknowledged me pointed to the desk across the way and went back to playing on his phone. A very lovely young lady named Natasha greeted me and told me she would be right with me as she was busy with 3 other customers at the moment. Once she had cashiered everyone out she greeted me with the warmest smile and welcome. She walked me through my service and what would happen during the appointment. She was helpful and very informative. She did not push any recommendations just explained what would need to be done. Such a wonderful employee. It is a shame that other service employees can’t manage to work.

5 stars for front desk worker he was very helpful and knowledgeable we did not wait too long

The staff was very nice and service was great. In and out in a very reasonable time.

Very nice and helpful staff. Service person is always helpful. Have recommended them to my closest friend.

The service department seems very helpful and they completed several items however they still have not solved why the radio screen goes black and requires a hard reset to get it operating again. The screen has went black once since I picked up the vehicle from service. It’s still not fixed

I spent hundreds of dollars, auto is not fixed, it’s in worse shape now.

The salesman I dealt with was great . But don't expect any help from the sales manager, or the GM. I will never go here again nor recommend anyone to.

This Ford service center is friendly and efficient. Highly recommended over Fredericksburg or surrounding area dealships.

It was a pleasure to deal with Bayside; it was my time at the dealership and I felt very welcomed.