Mike Shaw Subaru

M, we are delighted to see this rating! Have a great day!

Thank you for sharing your experience with us. We strive to provide excellent service and transparency, so we regret that your experience did not meet those standards. However, we feel it is important to address a few key points. The repairs on your vehicle, while performed as a gesture of goodwill initially, were completed months ago. We made every effort to assist you and address the concerns you raised at that time. Unfortunately, ongoing repairs and maintenance, especially after this extended period, fall outside the scope of what we can offer at no additional cost. We believe this is a reasonable expectation. We also understand your frustration, and we apologize if there were any misunderstandings during the process. Our goal has always been to work collaboratively with our guests to ensure they are satisfied with their purchase. While we acknowledge that no process is perfect, we stand by our efforts to resolve issues promptly when they were first brought to our attention. We genuinely wish you the best with your vehicle moving forward and encourage you to reach out if you would like to discuss your concerns further at 303-438-7501. Jeff Lombardo, General Manager

Thank you for sharing your experience with us. We strive to provide excellent service and transparency, so we regret that your experience did not meet those standards. However, we feel it is important to address a few key points. The repairs on your vehicle, while performed as a gesture of goodwill initially, were completed months ago. We made every effort to assist you and address the concerns you raised at that time. Unfortunately, ongoing repairs and maintenance, especially after this extended period, fall outside the scope of what we can offer at no additional cost. We believe this is a reasonable expectation. We also understand your frustration, and we apologize if there were any misunderstandings during the process. Our goal has always been to work collaboratively with our guests to ensure they are satisfied with their purchase. While we acknowledge that no process is perfect, we stand by our efforts to resolve issues promptly when they were first brought to our attention. We genuinely wish you the best with your vehicle moving forward and encourage you to reach out if you would like to discuss your concerns further at 303-438-7501. Jeff Lombardo, General Manager

Mike Shaw Subaru you lied to us. You are liars. And we will make sure everyone knows. You think it’s ok to tell a bold face f***ing lie to my wife? You think I’m the first person to have an issue with how you xxxxxxxx do business? It’s all online. Everyone can’t be lying. Accountability is not your forte. Putting your customers in lemons is your forte. No one should do business with you, and I manifest the crashing car market puts all you crooked motherf***ers out of a job. Don’t worry, though. Our lawyer is paid up and we are examining a few things… 🤭

accidental double post

accidental double post

Your attempts to save face are feeble, especially when anyone with an internet connection can find hundreds of awful reviews by people who despise your business and inform others not to visit. The fact that you are willing to waste company time by going back and forth with me proves how important this is to you, especially where our calls were ignored. I’m guessing that deleting these isn’t the easiest. So I’m looking forward to more of your responses, Jeff. I am immovable. I told Dan what was going to happen to his face. I challenge anyone to do a search for “Mike Shaw Subaru” on Reddit. Look at what other locals say. I challenge others to sort their reviews by lowest to highest on any platform and see how many people had similar experiences. Everyone can’t be lying, Jeff. I’ll keep telling people where they can find similar stories to mine as long as you keep responding here. I’m treating you like you all treated us. You are crooked. You sell Lemons. You are dishonest. You all have traits that echo psychopathy. You take advantage of marginalized communities. Am I surprised that there were no black people on the sales floor? Nah. I’m looking forward to more car market layoffs. How about you, Jeff? We have all the receipts for all the repairs. Maybe I should post those next since you keep trying to gaslight me.

Thank you for sharing your experience with us. We strive to provide excellent service and transparency, so we regret that your experience did not meet those standards. However, we feel it is important to address a few key points. The repairs on your vehicle, while performed as a gesture of goodwill initially, were completed months ago. We made every effort to assist you and address the concerns you raised at that time. Unfortunately, ongoing repairs and maintenance, especially after this extended period, fall outside the scope of what we can offer at no additional cost. We believe this is a reasonable expectation. We also understand your frustration, and we apologize if there were any misunderstandings during the process. Our goal has always been to work collaboratively with our guests to ensure they are satisfied with their purchase. While we acknowledge that no process is perfect, we stand by our efforts to resolve issues promptly when they were first brought to our attention. We genuinely wish you the best with your vehicle moving forward and encourage you to reach out if you would like to discuss your concerns further at 303-438-7501. Jeff Lombardo, General Manager

Hi LG, thanks so much for rating us so high! Be safe on the road!

:-) Wow! Thank you for rating us so many stars!

Annette, I’d like to discuss your concern to better understand the issue. Please call me at your convenience at 303-438-7501, Jeff Lombardo - General Manager

We really appreciate this positive review! Thanks so much!