Reviews
Excellent service .... thank you Southbay infiniti. I...
Excellent service .... thank you Southbay infiniti. I would definitely come back everyone was so friendly and professional. The work done to my car was excellent
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, Carlos Robles INFINITI of South Bay Service Manager
They have always been great, good service and nice...
They have always been great, good service and nice facility. They have been punctual and always helpful. Service personnel are the best and I am confident with their suggestions.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, Carlos Robles INFINITI of South Bay Service Manager
South Bay has been great. Fixed the issues. I will...
South Bay has been great. Fixed the issues. I will never go to van nuys again! Not sure why it’s making me add more words in order to submit though. 🤔
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, Carlos Robles INFINITI of South Bay Service Manager
Very thorough and was ready for me after 2 days of...
Very thorough and was ready for me after 2 days of pre-visit showroom which I found very helpful. Also the credit department was just as thorough. Please note that this is my 5th Infiniti in a row that I have leased so obviously I love the car!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We can’t thank you enough for writing this awesome review for our dealership! It was a pleasure to help you, and we look forward to doing so again. Sincerely, Haik Panosian INFINITI of South Bay Sales Manager
The lease purchase process was easy and painless. My...
The lease purchase process was easy and painless. My transaction was all online and the car was deliver to my home. It only took 3 days to complete the transaction.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We are so glad to read that you had such a positive experience at our dealership! We can't wait to see you again soon. Sincerely, Haik Panosian INFINITI of South Bay Sales Manager
Sales/Finance rep Anita was great. Returned my lease and...
Sales/Finance rep Anita was great. Returned my lease and got in to a Qx50 and the process was fast thanks to Anita. I will return in 3 years.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your great review! We're glad to have Anita on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care, Haik Panosian INFINITI of South Bay Sales Manager
It was such a great experience trading in our QX60 for a...
It was such a great experience trading in our QX60 for a new lease. Anita was great to work with! We are super happy with the entire experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to write this review. We are pleased to hear that Anita was able to provide an efficient and overall positive experience. Please let us know if there is anything else that I can assist you with. Sincerely, Haik Panosian INFINITI of South Bay Sales Manager
I have been with Infiniti for over 5 years working with...
I have been with Infiniti for over 5 years working with Edson Trujillo continuously. Everyone here is very hardworking, kind, and friendly. Good customer service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Susie, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Edson does for INFINITI of South Bay and our customers. Hope to see you again soon! Sincerely, Carlos Robles INFINITI of South Bay Service Manager
I am providing a service as a courtesy to the dealer....
I am providing a service as a courtesy to the dealer. You are in no position to demand a minimum of 25 words. I expect a courtesy reply to this note. If you cannot provide one, I will reassess my business relationship with Infiniti of South Bay!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service always a pleasure working with Ever. Always...
Great service always a pleasure working with Ever. Always taking care of my Infiniti Q70. Always making sure I leave the dealership satisfied with the service completed.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this review. We are happy to hear that you were pleased with the service you received from INFINITI of South Bay. If there is anything more that we can do, please come back and see us again. Sincerely, Carlos Robles INFINITI of South Bay Service Manager