INFINITI of San Jose

Araon the sales manager is your go to person! From the moment we walked in his no pressure, no sales pitch demeanor led us to buying a car. We literally walked in there not knowing what we wanted and walked out with a Q50. Johnny was professional and patient. He was quick to realize that we wanted to buy but were unsure of the model to purchase. He catered to us by simply walking around and pointing out the great deals. Even after the sale, he has taken care of us, especially during these uncertain time, I can't thank him enough and would highly recommend asking for him in sales.

I just bought my new car from Ben today! He was very helpful and Knowledgeable. I will defiantly recommend this place to my friends and family!

Just leased my second Infiniti in the last 3 years here at Infiniti of San Jose. First class costumer service! Great social distancing in place and once again an easy transaction. What other location offers you latte and pastries when they are in full operation mode. The showroom is always up to date with the newest vehicle (super clean showroom). Professional staff with a wonderful touch of humor. My finance manager was absolutely the best!

Just want say thanks to Aaron! He was really helpful with my new car purchase. He guided me through the whole leasing process, the total transaction was hassle free. I’m very happy with my new car! Thanks Aaron!

INFINITI of San Jose is excellent! It is always a pleasure to do business there. Sales, service, warranty work...whatever it is, I love the way we are treated as customers and as people. In two years of owning our 18' Q50S, I've never had a negative issue or experience.

We drove all the way from Sacramento to buy 2 cars. We seen many options that they listed on carfax and wanted to check them out and pick the best 2 Q50s available at the lot. Sales rep Hoolio told us that he " dont have a time for me to show me the cars". Walked out very dissapointed , unacceptable customer service. This is not how you treat your customers. We drove 2 hours there and 2 hours back just to hear that "they dont have time to show us the cars".How do I suppose to buy something that i cant see?! Ill reach every possible related social outlet to let world know about how this dealership treats people.

If the price advertised in too good to be true, it probably is a bait for you ! Good luck with them, especially since Infiniti of Stevens creek has closed doors ..

Beshoff use to be my place of trusted service, that was over a year ago. I came in for tire, road hazard warranty repair. 50% of the cost is covered during year two. First issue, the warranty company only wanted to cover 50% of the wholesale price. Really? Fortunately, my service Rep Kevin was awesome, he figured out an agreeable solution. I was leaving feeling good about the outcome, until the delivery of my vehicle. Issue two, trouble arose; My car sounded strange and cut off, couldn't get off the lot. They call it coincidence, after paying an additional $200, I drove my car away, without a repair. My Advise stay away!!!!

Stealership. Same old tricks and scams to get you in the door to buy but then they pull the rug out and hotbox you in an office until you submit. Lame, old tactics.

they just make big deal while we requested to change the battery of the key, it show battery low. A man told us it gonna take almost 30 mins, although its covered in services but they charge us to change it, very poor customer service experience. worst experience.