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Fields Lexus Glenview

(2,888 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 6:00pm
Service hours: 7:00am to 3:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,888 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Prompt

I had an air conditioner failure so I drove straight to Bredemann. Marvin took my vehicle in, gave me a loaner, and repaired it the next day. I am pleased with the promptness and courtesy of how they handled my problem.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Karen! We are so happy to know Marvin and our staff were able to get your vehicle into our service department and back on the road in no time! We appreciate your kind review, thank you!

Relaxing wait area

Great place to wait! I bring my employer's car for its service work and read in the relaxing lounge. It's not too crowded with separate work areas and desks. Malinda, Marvin and Christine are so helpful and accommodating. They work together well and it reflective in your customers!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Jan! We are lucky to have such a wonderful staff representing our service team and so happy to know you enjoy working with them. We look forward to seeing you around the dealership!

Malinda&Christine

Malinda and Christine have always helped me with my service repairs. They are always on top of everything! I have trouble with the car seats and they are always able to help me install them which I appreciate so much!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to know you can always depend on Christine and Malinda to assist you with your vehicle needs! We wish you many miles of happy driving. Thank you Bridget!

Great service team

Service for 115,00 miles Check upwirh Bwn and Malinda was great as per usual. Ben always addresses and repairs my concerns. Malinda keeps me in the loop with text and phone calls!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Lyanna! We are so happy to know you had a pleasant experience. We wish you many miles of care-free driving and look forward to assisting you with any future vehicle needs you may have in the future. Thank you!

Knowledgeable and trustworthy

Every time I bring in my car for service, I am able to trust that Marvin will take the best care of my car. He is so knowledgeable and helpful that I know whatever he suggest is what's best.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are so happy to know you can always count on Marvin to provide you with a positive and enjoyable experience. We look forward to seeing you around. Thank you Douglas!

Oil change and bulb

Oil change done on Saturday with A bulb replacement. Good experience with Melinda-Christine, both work as a team.Both are Efficient and their customer service skills are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Jenni! We are so happy to know you had a pleasant experience working with Malinda and Christine. Thank you for taking the time to share with us online!

Service is key

The work completed as planned. Car wash was a special treat. Feels as if I'm driving a new car. My experience is not a surprise. We have been most pleased. Service personnel are key, especially Marvin D.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you Janet! We are so happy to know Marvin provided you with a positive and enjoyable visit for service. We look forward to many more!

Honest dealer

Malinda and mArtin and Christine are great. They helped with a major issue and I appreciate heirs help and honesty. Great honest and reputable dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you Marcia! We are so happy to know our staff provided you with a positive experience during your visit. We appreciate your kind review and words!

Honest dealer

Malinda and mArtin and Christine are great. They helped with a major issue and I appreciate heirs help and honesty. Great honest and reputable dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Marcia for taking the time to post this review. We are so happy to know our staff provided you with a positive visit. Please do not hesitate to reach out to us with any questions you may have!

Oil and bulbs replacement

Oil change done on Saturday with A bulb replacement. Good experience with Melinda-Christine, both work as a team.Both are Efficient and their customer service skills are great!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you Jenni! We are so happy to know you had a pleasant experience working with Malinda and Christine. Thank you for taking the time to share with us online!