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Fields Lexus Glenview

(2,918 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–6:00pm
Tuesday 9:00am–8:00pm 6:00am–6:00pm
Wednesday 9:00am–8:00pm 6:00am–6:00pm
Thursday 9:00am–8:00pm 6:00am–6:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,918 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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We had an outstanding experience with Viktor Vileshin at

We had an outstanding experience with Viktor Vileshin at Fields Lexus Glenview. He was incredibly professional and polite. Viktor took the time to understand what we were looking for and answered all of our questions thoroughly, which made the whole process very comfortable and straightforward. We would definitely recommend Viktor to any of our friends and family!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Dave has been my family’s lead on our 4th Lexus and is an

Dave has been my family’s lead on our 4th Lexus and is an experienced representative , who puts his customer first and will go to bat for them throughout ownership

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Fields Lexus Glenview and for sharing your glowing review of Dave! We look forward to seeing you and your family again down the road.

Superior 5 star customer service and great experience

Superior 5 star customer service and great experience while working with Dave! Very professional and knowledgeable! Thanks a lot Dave for your service and expertise!it's greatly appreciated!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your review of Dave. We are thrilled to hear you had a professional and knowledgeable experience. We can't wait to share your feedback with him. See you next time at Fields Lexus Glenview, Larisa!

Kevin and the service team did an amazing job servicing

Kevin and the service team did an amazing job servicing my car. So responsive and transparent about cost and timing. Thank you! Catherine Palin

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Catherine, thank you for choosing Fields Lexus Glenview and sharing your feedback about Kevin and the service team. We’re here for you anytime! Safe travels!

Another great experience at Fields Lexus Glenview.

Another great experience at Fields Lexus Glenview. Took my car in to have a small ding looked at. Jesse had me out of there with a loaner in less than 15 min. Picked my car up at the end of the day looking like new.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for the five-star review! We're happy Jesse was of such quality help. We look forward to seeing you next time at Fields Lexus Glenview!

Very positive experience excellent service well done

Very positive experience excellent service well done professional job from stert to the end another satisfied customer

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ewa, thank you for sharing your experience! We're so pleased to hear you had a positive and smooth journey from start to finish. We look forward to welcoming you back to Fields Lexus Glenview!

The most professional, courteous staff to deal with.

The most professional, courteous staff to deal with. I would highly recommend this dealership. The best Lexus store around!!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the fantastic feedback! We're glad to know you had a professional and courteous experience. We truly appreciate your recommendation and hope to see you again at Fields Lexus Glenview!

Professional well done job.

Professional well done job. Great from the beginning to the end, much faster than I expected. Thank you

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Zofia, we're so happy to hear everything went smoothly. Thank you for choosing Fields Lexus Glenview and for sharing your kind words! We look forward to serving you again.

Everyone that I worked with was quite courteous and kind.

Everyone that I worked with was quite courteous and kind. Everybody was on time and thoughtful.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Jill, we are glad to hear that James and the team provided excellent support and helped you find the perfect vehicle for you. Thank you for working with all of us at Fields Lexus Glenview, and enjoy the new ride!

Consumer response

James was an excellent salesman. He worked with me for quite a long time to find the perfect car for me. He never gave up. The day I picked up my car, everything went very smoothly. Carlos is excellent with the customers. He is very knowledgeable about cars and always very friendly. Arbaaz showed me how to set up a lot of functions in my new car that I did not know how to do. When I came back two days later, he went over a couple of new things with me and was very patient and understanding that this was all new to me. I would definitely recommend this dealership.

I had a very positive experience purchasing my new car

I had a very positive experience purchasing my new car at Fields Lexus. I was treated very respectfully. My salesman, Dave was knowledgeable, kind, and patient with all of my questions. Fields was able to offer me a better deal than the other dealers I had visited. They also offer ongoing training to educate me on the new technology in my car. They seem very interested in making the customer happy. They even offer free car washes, loaners when servicing, and even a cafe with food and drinks. I don’t think any other place does all of this. I am a huge fan of Fields Lexus.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your positive experience at Fields Lexus Glenview, and congratulations on your new car! We’re thrilled to hear Dave and our team made you feel respected and well-informed. We’re here for all your future needs!