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Fields Lexus Glenview

(2,888 reviews)
Visit Fields Lexus Glenview
Sales hours: 9:00am to 8:00pm
Service hours: 6:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–8:00pm 6:00am–7:00pm
Tuesday 9:00am–8:00pm 6:00am–7:00pm
Wednesday 9:00am–8:00pm 6:00am–7:00pm
Thursday 9:00am–8:00pm 6:00am–7:00pm
Friday 9:00am–6:00pm 6:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2018 state dealer award
View 8 awards
2018 state dealer award 2017 state dealer award 2016 state dealer award
2022 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (847) 400-1567 (847) 400-1567
Used (847) 790-7339 (847) 790-7339
Service (847) 892-4178 (847) 892-4178

Reviews

(2,888 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Fields Lexus Glenview from DealerRater.

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Marvin is great to work with.

Marvin is great to work with. All my regular service is done there. No issues.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Marvin and the Fields Lexus Glenview team are thankful for your kind words! We hope to see you again down the road!

Marvin was great.

Marvin was great. He went above and beyond to make sure my car was fully serviced and clean. We need more of Marvin’s kind. He is superb.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Patricia, thank you for this stellar review of Marvin. We appreciate your business, and we hope to welcome you back to Fields Lexus Glenview in the future. Safe travels ahead!

Jeff, the manager, took care of me like a valued

Jeff, the manager, took care of me like a valued customer. I understand why he was promoted to manager. I’ve been a Lexus owner for thirty years…love my RX 350.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback with us! We're glad that Jeff took such great care of you during your visit to Fields Lexus Glenview. Safe travels until we see you next time!

We went to Fields and met Adelina, what a great

We went to Fields and met Adelina, what a great experience she let us have. Very passionate and love what she does.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Tabassum, we're delighted to hear that Adelina made your visit a memorable one at Fields Lexus Glenview. Thank you for sharing such positive feedback!

Excellent updates from Kevin from start to finish.

Excellent updates from Kevin from start to finish. Video summary very informative and helpful to me

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thank you for the great review of Kevin. We look forward to seeing you again at Fields Lexus Glenview!

My service advisor, Jesse, kept me well informed during

My service advisor, Jesse, kept me well informed during my entire service visit with several updates . I was pleased with Jesse’s friendly caring attitude which exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Jim, we're delighted to hear that Jesse provided exceptional service during your visit at Fields Lexus Glenview. Thank you for sharing your positive experience with us!

My oil change was done well,and other things were checked

My oil change was done well,and other things were checked out okay. Will take my other car there for servicing.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Carl, we're delighted to hear that your oil change went smoothly at Fields Lexus Glenview! We look forward to servicing your other car soon. Safe driving!

Service was great as usual at Fields Lexus!

Service was great as usual at Fields Lexus! They kept me informed all along the way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Deb. We look forward to seeing you again at Fields Lexus Glenview!

Service has always been great!

Service has always been great! Chris was ready for me and had a loaner available. Got done in a few hours and was not rushing me to bring back the loaner! Great place to get your Lexus serviced!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

We're delighted to hear that Chris and the team at Fields Lexus Glenview provided you with excellent service! It's great knowing your experience was smooth and accommodating. Thanks for choosing us and sharing your positive feedback!

Dealership is clean, bright modern facility.

Dealership is clean, bright modern facility. Waiting area snack bar is very nice. Jesse, my service writer was polite and professional.

Rating breakdown (out of 5):
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  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

David, we're delighted to hear you enjoyed our clean and modern facility at Fields Lexus Glenview. It's great that Jesse provided polite and professional service as well. Thank you for sharing your experience!