Reviews
This was my vehicles, first service, from arriving at the
This was my vehicles, first service, from arriving at the dealership to leaving the dealership. Roy remained in contact with me, updated me with all that was going on. I am so grateful for the service that I received. And would definitely recommend the dealership for future endeavors.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Charles, Thank you for your thoughtful review! We're delighted to hear that Roy provided excellent service during your vehicle's first visit. We appreciate your recommendation and look forward to assisting you with any future endeavors!
Always friendly Have brought vehicles there before and
Always friendly Have brought vehicles there before and always use the service department. They are very good
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jim, Thank you for your continued support and the wonderful review! We're grateful for your loyalty and pleased to hear that our service department meets your expectations. We look forward to assisting you with any future vehicle needs. Safe travels!
Quick and painless Done ?
Quick and painless Done ?? No thanks Just dropped off my vehicle to have recalls taken care of.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback! We are happy to hear your service visit was quick and painless. Thank you for choosing Mitchell Chrysler Dodge Ram Jeep!
Professional service.
Professional service. Great staff Professional service. Great staff. They went to work on my vehicle immediately. Love the Jeep ducks that they have for sale in the lobby.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Bella, Thank you for the glowing review! We're thrilled to hear you had a positive experience with our professional staff and prompt service. We also love that you appreciate our Jeep ducks in the lobby! If you ever need anything else, don't hesitate to reach out.
Very warming Nice welcoming atmosphere, The customer
Very warming Nice welcoming atmosphere, The customer service is great and the staff is professional
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jerry, Thank you for the wonderful review! We're delighted to hear that you enjoyed the welcoming atmosphere, experienced great customer service, and found our staff professional. Your positive feedback means a lot to us. If you ever need assistance in the future, we're here for you!
Bad They didn't want to see my way that the truck has a
Bad They didn't want to see my way that the truck has a problem and I was the one behind the wheel when the truck had the problems that I have told the dealership over and over and they seem to think that I am a teenager and I am 62 and I am fed up with enterprise Alabama Dodge Dealer Ship will never step foot in that dealership again and everybody that I can push away from the dealership. I am so they will know who I am someone that you don't push over
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
They are good but at times miss at the details.
They are good but at times miss at the details. Like putting the new oil change sticker on the windshield and peeling off the old one. A free window clean would be nice with the oil change. Again it's about the little detail. Overall everything is good ??
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We're pleased to hear that overall, your experience was positive and we appreciate your honesty in pointing out areas where we can improve. We strive to provide the best experience for our customers and your input helps us enhance our services. If there's anything else you'd like to share or if you have additional suggestions, please feel free to reach out. We value your business and look forward to the opportunity to serve you even better in the future.
Everything and everybody were great help!
Everything and everybody were great help! Thank you I appreciate Tay for his patience and hard work helping me get in a jeep
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Dayquon, We appreciate you taking the time to leave us a review! It's wonderful to hear that everyone was of great help and that you enjoyed your experience. We wish you safe travels in your new Wrangler and look forward to helping you with all of your vehicle needs for many more years to come!
Professional and prompt.
Professional and prompt. Great communication. The sales staff, finance manager, service center staff are very well organized and provide the best customer experience.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Shayne, Thank you for your wonderful review! We're so happy to hear that you found our team to be professional, prompt and great communicators. It's fantastic to know that our sales, finance, and service center staff made your experience memorable. We appreciate your feedback and look forward to serving you for many more years to come!
Warm greeting, great customer service and problem fixed.
Warm greeting, great customer service and problem fixed. Warm greeting, great customer service and problem fixed. Able to leave satisfied with service. Couldn't ask for better.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our warm greeting, great customer service and successful problem resolution. Your satisfaction means the world to us, and we appreciate your feedback. If you ever need assistance again, don't hesitate to reach out. Thanks for choosing Mitchell Chrysler Dodge Ram Jeep!