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Leith Acura

(316 reviews)
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–7:00pm
Tuesday 9:00am–7:00pm 7:00am–7:00pm
Wednesday 9:00am–7:00pm 7:00am–7:00pm
Thursday 9:00am–7:00pm 7:00am–7:00pm
Friday 9:00am–7:00pm 7:00am–7:00pm
Saturday 9:00am–5:00pm 8:00am–5:00pm
Sunday Closed Closed
2021 consumer dealer award
View 1 awards
2021 consumer dealer award

Reviews

(316 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Leith Acura from DealerRater.

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I had an appointment scheduled today to learn all of the...

I had an appointment scheduled today to learn all of the ins and outs of my new RDX. Juan White showed me all of the features and made me feel very well taken care of! After a few weeks of driving the vehicle, I feel like I have a new car again. There's so much I didn't know! I feel like I've now gotten to experience the new car feeling twice!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

KClark, wow nothing beats being able to have that new car feeling twice!! We are so happy to hear Juan White took such great care of you, thank you for your kind words and congratulations on your new RDX!

I had a great experience with this dealership. Personnel...

I had a great experience with this dealership. Personnel was friendly and worked out a great deal for me, they got the car that I wanted even if it wasn't in stock. I highly recommend this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Cristina, it is so great to hear our team was able to get you the car you wanted and that you had a great car buying experience with us! Congratulations on your new purchase! We can't wait to see you back again for your first oil change! Safe driving!

I had a very pleasant experience dealing with the Leith...

I had a very pleasant experience dealing with the Leith Acura team. Allan Seastrom was very courteous and professional. I highly recommend this dealership to family and friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Delores, thank you so much for your recommendation! We are so honored you had a great experience with Allan and the rest of our team! Have a great week and safe driving from all of us here at Acura!

I live 3 miles from this dealer and would rather take my...

I live 3 miles from this dealer and would rather take my car to Cary for service. Both times I have dealt with this service department, the experience has left me wanting. Edited after speaking with Mark A. Mark and I had a great conversation where we discussed the issues I had with the service center and my reasons for this review. I appreciate his candor and honesty, and may give their service another go at some point in the future.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Allan was great to work with. He went out of his way to...

Allan was great to work with. He went out of his way to make sure we were happy. Handled any issue we had quickly. Great experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Robbie, thank you so much for your kind words! We are so happy to hear Allan gave you a great experience with us!

First time dealing with Leith in Raleigh! Love the...

First time dealing with Leith in Raleigh! Love the convenience and the ease of the transaction. Looked and drove a car, decided that afternoon and picked up the vehicle within 24 hours!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
1 person out of 1 found this review helpful.
Dealer response

Thank you so much for taking the time to review us! It is so great to hear you had a quick and easy experience with us!

No pressure salesmanship, which we greatly appreciated....

No pressure salesmanship, which we greatly appreciated. Very friendly and knowledgeable staff (major kudos to Allan!) Allan truly made buying a vehicle a pleasure, which is a testament to the culture at Leith Acura. They will definitely be my first stop for my next vehicle purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and for taking the time to review us! We are so happy to hear Allan made this process such a great experience for you! Safe driving from all of us here at Acura!

Purchased a used MDX

The team over at Leith Acura was great to work with! I personally dealt with Allen and he answered all of my questions about the car I was purchasing and set my mind at ease. Would definitely recommend purchasing a car through him!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.
Dealer response

Katarin, thank you so much for your recommendation and your kind words, Allen and our team appreciate it! Congratulations on your new MDX! Have a great week!

The car buying experience at Leith Acura was a great!...

The car buying experience at Leith Acura was a great! Lathan was so helpful in finding the perfect RDX for me. Very professional, but personable as well. I love my new 2018 Acura. I will tell anyone looking for an Acura how nice I was treated and how pleasant the car buying experience was from start to finish.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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1 person out of 1 found this review helpful.
Dealer response

Trish, congratulation on your RDX!! Thank you for your kind words and recommendation! We can't wait to see you back in the dealership for your first oil change! Safe driving from all of us here at Acura!

The customer service was excellent! Juan made sure me and...

The customer service was excellent! Juan made sure me and my family members were well taken care the minute he met us on the lot up until the minute we left off the lot. Overall, nice staff.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words we know Juan will be very appreciative of them. Congratulations on your new purchase, have a great weekend!