Don Jackson CDJR North

I was in a hurry that day I bought my Jeep and the sales manager and my salesman made our deal work the way I wanted with out the usual run around great experience with all of them at Jackson.

These guys were the cream of the crop…they made the car buying experience a pleasure!! When you need a car, go see the guys at Don Jackson!

Purchasing the truck was a painless and quick experience. There was no hassle or debating. The dealership was upfront and there was no hidden fees etc involved in the purchasing process. We were very pleased with the process of buying this truck.

Everyone was so helpful, and I feel went beyond any past experiences I have had with other dealers! If I have any questions or concerns I feel welcome to come back and ask, anytime. This is my first jeep, (why did I wait so long) I feel I got a great deal, and I felt I was treated with honestly

I can't seem to get the service department or the service manager to respond to me. Answering the phone and responding is important! I understand supply chain issues, but I don't understand why that is an excuse to not respond to customers. I just spent 30 minutes listening to a phone ring. I've left voicemail for both Stephanie and Doug, but have yet to hear back. My next step is a complaint to the Better Business Bureau and Chrysler Corporation. I'm certain the latter will result in being told that each dealership is independent and there is nothing they can do. Customer service and customer care appear to be nonexistent with this dealership. Caveat Emptor!

Eddie was great! He answered every question we had and was very nice and knowledgeable.

Warranty service went great. Waiting area clean and comfortable. Staff and owner courteous and available to answer questions.

Excellent service center. Great personable customer service. Charge was as quoted and vehilcle delivered on time. Will use again. Thanks.

My truck and I love it! Great facility and wonderful selection of vehicles!

I called and spoke to Carter about an used Lincoln Mark LT truck they listed for sale the same day. This is a very rare truck as they only made them for 3 years - 2006-2008. After talking to him on phone, we set an appointment for 1st this the next morning. I arrived only to find they sent the truck to another shop for repairs the night before. Why did he schedule my appointment when the truck isn't there? Annoyed, but they assured me they would call me as soon as it was ready and back on site. After speaking w/ Carter each day, he texts me 6 days later to inform me the truck is sold. It hasn't even returned from the shop and its sold?!?! What a joke! I'm sure a friend of an employee bought it as this is a very rear truck. Extremely unprofessional to note even allow me to put a bid in being I was the very 1st person to inquire about it. Don't bother buying from this dealer as they do NOT put customer service 1st.