Reviews
Quick, friendly, and thorough Service
I arrived at 7:50 and was the first in at 8:05. I was immediately greeted by a Service Associate who wrote down what I was there for (oil change, filter, lube, and 38 point inspection). (Didn't get her name but she was professional and friendly) At 8:50 I was called to front desk to pick up my car. Everything was done as asked, even tire tread was measured.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Big Horn 2500
Looked for 2 weeks trying to find the best price and right truck. Dustin at at Don Jackson's wad the one who took care of my purchase of number truck from emails and calls to make sure it was exactly whatnot was looking for. Can not say enough about the awesome service, recommend to all
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good customer service in the office
Internet inquiry wasn't followed up on, but when I called they were very friendly and helpful. The first salesman I spoke with wasn't able to stay for when we could come so he got the car ready and passed my information over to someone else who was also very helpful and not pushy.
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
Disappointment Vet
After a wait and continuous visits had to send certified letter to dealer, warrantee company, Finance and Georgia Used Car consumer agency, finally received refund for bad car sales warrantee.
- Customer service 2.0
- Buying process —
- Quality of repair 2.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
Oil Change
Best experience of my life. Nice, quick, and easy. service was great. My car was done less than a hour. Go to Don Jackson in Union City.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
They are awesome!!!!
I was treated like family. They made sure we were comfortable during our wait time. When my service was completed. The tech help me escort my grands to my vehicle. Over the top!!!!! They won me over!!!!!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Wonderful
Amazing customer service from when I arrived till I left. Everything went well. Good attitude good timing. I will do business again with them in the near future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great fast service
Services are always superior. Thanks for fast convenient service. Staff was professional, knowledgeable and courteous. I never had any issues witg this service department. Thanks again.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Salesmen
Kelvin Shedd is AWESOME !! #teamshedd He really cares about his customer.. He take his time to find the best situation that will fit your budget..
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Oil change
Staff was knowledgeable and courteous. The time it took to complete the oil change was less than expected. I was updated throughout the process via text message,
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair