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Jim Riehl's Friendly Honda Cadillac

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (262 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (262 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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2015 Honda Accord Recall

I took my car in for a recall re:transmission . As usual the Service man was very courteous and the wait was about the time he estimated. Very satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Kathleen, for the review! We're glad we could meet your needs!

Airbag Replacement

Great communication from the initial service request to the follow-up review.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you so much, Anna Marie, for the feedback! We're glad you had a great experience at Jim Riehl.

New car sales

Awesome customer service. Best sales personnel I have ever had!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Honda Service dept.

I was greeted immediately, told what my car needed and the price. It was a very good experience, and I would gladly refer Jim Riehl's service to friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you, Ann Marie, for the great feedback! I am glad we were able to help you!

Great Lease

Mike Kahael is the BEST!! He always comes through for me and my family and he is always professional and understanding. He is a credit to any organization!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for this awesome feedback! We agree-- Mike rocks! We hope to see you again for any future automotive needs!

2015 CRV HONDA

Good service. All of the staff was courteous,polite and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for this feedback, Donna! We look forward to seeing you again!

Good Experience!

I dealt with Frank, he was nice and at least worked with me to get me into the vehicle I wanted and did what he could to give me the best deal possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

That is fantastic! We are thrilled that Frank could get you into the car you've been dreaming about!!

Oil Change

Excellent service! I always have my H3 oil changed here. They are friendly and do a great job. You can easily shop in the area while you wait!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for this amazing review, Lisa! We're thrilled that you stop by for each of your service and we hope to see you again soon for you next automotive need!

Outstanding Sales Experience!

Outstanding sales process without the pressure of a sales person jamming a vehicle down your throat, or being swarmed by 10 sales people all fighting for your business. Great customer service!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Alan, thank you so much for your feedback! We're so happy that we could get you into the car of your dreams!

Jim riehls

This is the only place I buy cars from. Thanks Rob and everyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We're thrilled we could get you into the car of your dreams, John! And we agree, Rob is the best! Thanks for stopping in and we hope to see you again!