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Auto Lux

(162 reviews)
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–4:00pm
(516) 204-7487 (516) 204-7487

Reviews

(162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Waste or time, untrustworthy

This dealer told me 3 times over the phone they had the car and that I could buy it today, I call before I start heading there after work and waste an hour of my day driving there for them to tell me it’s not on their property and that someone left a deposit for it the week before, so not only do they waste your time they have no intention of telling you it a car is on hood for someone else, this place is shady

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Ny Luxury motors

Thank you Richard. Best price and best customer service. The car was in great condition! If you have any questions and need a car ask for Richard and Sarah.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Condition

Great Customer Service . Great Experience overall . I went in not knowing what I really wanted my Sales Person Rich listened to what I had to say and guided me to the vehicle that fit my need . Thank you Rich and the team for making my car buying experience smooth and fast .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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When I called the dealership, they said the car was

When I called the dealership, they said the car was available. I went to see the car the same day and it was not there. Please be honest with your customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

great preowned car dealership

Greatttttt experience with buying my car. Devin was very helpful, answered all of my questions, and did his best to get me a cost efficient price. The car buying process went through promptly. Highly recommend getting your used car from here.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I wanted to buy a pre own use car u went on fax A

My experience was created the staff was nice Richard Devon Tasha and Sarah was very nice I had a nice experience there everybody was nice I would recommend this place anyone

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 4.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Angie the sales agent who assisted me was a pleasu

Angie the sales agent who assisted me was a pleasure to work with. She allowed me to test drive 3 cars without rushing me. He explained the process very clearly and friendly. The staff are great!! We were offered pizza, coffee from DD and Non Alcoholic beer. The process was great! Would recommend to anyone looking to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Kind Service, generous customer service

Kind Service, generous customer service and a great selection of vehicles. I couldn’t ask for more from a Car Dealer. I visited two car dealership before I made it to this place. Thank you for investing your time and effort into helping me find the right vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I came in with my wife and daughter

I came in with my wife and daughter, we have been going through it throughout the pandemic. This Dealership found an affordable car for us, I am looking to get my situation back together and honestly after getting denied in 5 different places, They made it happen. I dont care what anyone has to say, they work and they make sure people will be within their budget

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I had the pleasure of working with Devin today

I had the pleasure of working with Devin today. I was very impressed with how much he went above and beyond to cater to my specific request. Even though I took him all over the lot he was still patient with me. What did it for me is when he took me to the location I wanted to drop off my other car so I could drive the new one home. That's what you call above and beyond.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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