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Auto Lux

(162 reviews)
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–4:00pm
(516) 204-7487 (516) 204-7487

Reviews

(162 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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I love my vehicles I am very happy with the overall

I love my vehicles I am very happy with the overall process! All of the vehicles here in the lot are in great condition and they have some fire deals Thank you for giving me such an amazing DEAL!!!!!! Go see Janine !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Janine is awesome defiantly see her for all your vehicle

Janine is awesome defiantly see her for all your vehicle needs she will hook you up on your car purchase! Thank you everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I visited AUtolux for a bmw m340, and the staff was

I visited AUtolux for a bmw m340, and the staff was incredibly helpful. They answered all my questions and the condition of the vehicle exceeded my expectations. I'll definitely return for any future automotive needs. Thumbs up rod.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Stay away and save yourself from a scam

This is the typical scammer dealer. They use bait and switch and upon arrival you are greeted with 20% increase of posted on-line price plus of-the-charge dealer fees. This even after I confirmed with sales on asking prices and dealer fees prior to heading to the dealer. The sales guy "Didien" was beyond rude and the dealer facilities cramped with cars; which its not a surprise given that I doubt any body with average IQ buying on this dealer. Save yourself the trouble; don't get hooked on the false price advertising and find yourself another dealer.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
8 people out of 9 found this review helpful. Did you?
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The dealer never reached back to me.

The dealer never reached back to me. Send the message and phone call but no answer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Janin is the best!!!!

Janin was absolutely incredible! Her enthusiasm and passion for cars were infectious. She went above and beyond to ensure that I found my bmw 5 series, taking the time to understand my needs and preferences. Her knowledge and expertise were unmatched, guiding me through the entire process with patience and care. Her level of professionalism and customer service was outstanding. From start to finish, dhe made me feel valued and appreciated as a customer. I can't recommend her enough! If you're looking for an amazing car dealer, look no further!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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FALSE ADVERTISING

I Drove 45min from Out East on Long Island in the Rain to see an Audi that was Not Very accessible ( Cars packed like Sardines ) and then the Price $24,999 - was NOT as advertised - was $32500 because of some Down payment Fee that I still cant find in the fine Print. Then had to Drive home 45min Rain again What a Disappointment FALSE ADVERTISING (This Real Price wasnt even close )

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
10 people out of 11 found this review helpful. Did you?
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Great dealership

Tasha Sukhdeo was our sales consultant. She was very delightful and helpful with our car-buying experience. Sarah and Tasha were both integral in the smooth-going process of buying a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bad experience

Very bad experience , The price is advertised 30% les then it is ! Scam ! They just trying to bring people in and scam them ! Not recommended !

Rating breakdown (out of 5):
  • Customer service 3.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Worst experience ever

Stay away from them. AutoLux is the worst dealership i dealt with. DO NOT GO THERE if you dont want to get scammed. The price they advertise it not actual price. If you want to know what price is going to be then add the extra 20% to car price advertiside on website called "20% Reflective Down Payment" which means "UP Payment" and also they will add $2,495 on top of that for something called "Lojack and prep". Make sure to check the vehicle really good for any suprises.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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