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Auto Lux

(160 reviews)
Sales hours: 10:00am to 8:00pm
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Sales
Monday 10:00am–8:00pm
Tuesday 10:00am–8:00pm
Wednesday 10:00am–8:00pm
Thursday 10:00am–8:00pm
Friday 10:00am–8:00pm
Saturday 10:00am–8:00pm
Sunday 11:00am–4:00pm
(516) 204-7487 (516) 204-7487

Reviews

(160 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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My experience at Autolux was fantastic!

My experience at Autolux was fantastic! From the moment I walked in, the staff was friendly and welcoming. They had a great selection of used cars, and I felt comfortable browsing without any pressure. Matthew, who helped me, was especially wonderful. He listened to what I needed, provided honest advice, and guided me through the entire process. Overall, I left feeling satisfied and confident in my decision. I highly recommend Autolux for anyone looking to make the best decision for a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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What a xxxxty lazy dealership im looking to buy a car and

What a xxxxty lazy dealership im looking to buy a car and have it trucked to me upstate and these bums "dont do that". Don't waste your time. If I could have given zero stars I would have.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Great experience with Autolux.

Great experience with Autolux. I found the car I was looking for on their website. They quickly confirmed that it was available and set up an appointment for a test drive. I worked with darren and Sara and they were very professional, helpful, and easy to work with. Car was detailed an at the time of scheduled pickup. Process was easy and smooth. Thank you to the whole autolux team I definitely recommend purchasing your vehicle from them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The store was very easy to find and very clean and neat.

The store was very easy to find and very clean and neat. Our salesman, darren was EXTREMELY helpful and knowledgeable. For my first time buying a car, I was incredibly impressed by the help my father and I received! I cannot recommend autolux enough !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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If you are in need of a vehicle I recommend autolux.

If you are in need of a vehicle I recommend autolux. They advocated for me and did their due diligence in making sure that I had the support I needed due to my unfortunate credit circumstances. They made sure to communicate with me during the entire process and answered any questions I had, as well as having extremely friendly staff, recommend purchasing your car here !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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A waste of my time and energy.

A waste of my time and energy. The customer service was poor. The salesman that I dealt with would not answer my questions about their fees honestly. He literally stopped talking because he kept telling me that the fees “depends” and I kept asking about the dependent factors. The amount of the fee including a “LoJack” fee, which was not optional seemed to change based on my perceived budget. The car I went to see had been characterized as having minor damage when the collective amount of the “minor” damage made me wonder if they were selling a personal vehicle without having conditioned it. All tires were curbed and there were holes in the bumper. The car was also in poor condition making noise like the tires were not balanced when I drove, which was basically around the block. I couldn’t get out of there fast enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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I recently bought a car from Autolux, and I couldn’t be

I recently bought a car from Autolux, and I couldn’t be happier with the experience! Matthew helped me throughout the process and made it feel so easy. He was genuinely friendly and really took the time to understand what I was looking for. No pressure, just good advice and great cars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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The selection at the dealership was impressive, and I

The selection at the dealership was impressive, and I felt like I was given honest information about each vehicle. Matthew answered all my questions and even followed up after the purchase to ensure I was satisfied. If you’re in the market for a used car, I highly recommend checking out Autolux and asking for Matthew. He made the whole experience enjoyable!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I purchased a 2021 Volkswagen GTI S from you guys back

I purchased a 2021 Volkswagen GTI S from you guys back when October started and let me just say this car is unlike no other. The GTI has been incredible to me and is my all time favorite car. AutoLux has soooo many options and all the cars are backed with their own carfax's. Matthew was excited when he met me and learned that i was interesting in the GTI. Matthew was so knowable about the platform and all the specs and features of the car he made me fall in love. Matthew was also transparent and patient with me during the process. Autolux is definitely the place to be, ask for Matthew.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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great value in selection of cars, Sara made it easy to

great value in selection of cars, Sara made it easy to find a quality vehicle that fits my budget , I am a happy owner of a 2020 Bmw x1 with comfortable payments, thank you for all the help and patience Autolux

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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