Reviews
Car buying experience
Jason Foster is well mannered, respectful, helpful, and informative. He is young man with a lot of energy who made the care buying experience easy and fun. Also, Dino was most helpful and explained purchase options to me during the close.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
My new Equinox !!!
I got a great deal as well as a great price on an Equinox .Would recommend them to all ....just ask for Matt, he'll hook u up! Tammy P
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Great Experience
Very great experience. This was my first time purchasing a vehicle, it was an excellent one. Matt was very knowledgeable, and extremely helpful! Would recommend buying from here
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best truck buying experience
I had a great experience purchasing my Silverado from Royal Chevrolet. Rusty Snead and the sales team did whatever it took to accommodate my wants and needs in buying a new truck. I would certainly recommend Royal Chevrolet to anyone looking to purchase a new vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Best experience ever!!!!!!
If I ever had to buy a new car again Royal Chvy is where I would go, the sales team listened to my needs and exemplified much patience. I had an awesome experience , along with that ,I got the best deal on my car. I love the team at Royal Chevy and have recommended them to other friends and family. A few adjectives I would use to describe them would be patient, friendly, hard working, trustworthy, efficient,team players. Ray and Dino made my experience exiting and fun, and we all no how buying a car can be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Breast Cancer Ribbons
The breast cancer ribbons brought me to Royal. Royal's commitment to customer service surpassed my expectations. I explained how I buy an auto; they were able to accommodate me in a non-traditional manner for purchasing. Due to my limited time, I had to make several trips to the dealership. Finally, the deal was sealed!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly Staff with a good sale
I believe that the best part of my experience was Jason service (Sales Rep.) I had stopped in because my boyfriend had purchased a car a couple of years before from Doug, and he was very impressed with the service. I think it speaks volumes whenever referrals are actually brought into a dealership because it means that the impression of the business is a good one. I think the experience over all was a very positive one. I do however; feel that due to my boyfriend’s past with the dealership and his credit history, a better deal could have been made when it came to the actual car, since he is Primary on the loan. I wanted an Equinox Lt, but the actual monthly payments that were presented to me were way out of my reach. I felt bad as I had to settle for the LS, but still feel pleased with the purchase. In the future, I will still consider Royal my first option in my next car search, but will keep my options open for a better deal else where.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Thanks
Great job by all staff I will return the experiance was very good I will be recommending friends to this facility thanks again great job
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Rusty Did It Again
Rusty sold me another vehicle.... I appreciate working with a seasoned experienced salesperson that knows his product, can answer one's questions, is a good listener and understands what you're asking/wanting. I would not hesitate for a second recommending Rusty for guidance on your next purchase. .
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great Dealership and best pricing!
I was just browsing trucks at various locations to find what I wanted in a truck. Rusty took time with me to listen to what I wanted and found me a truck with the options I had wanted. However, in researching an existing vehicle in stock, I found the truck that had everything I needed. They then worked to get me the best deal on a trade I had and even found financing at a rate cheaper than my Credit Union. I was in/out in less than an hour with my new ride. Thanks Royal for such great team work!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car