Reviews
Service
It was quick and the facility was clean and the service technician was very knowledgeable very helpful and polite, and pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Service is great, friendly and professional, they going go out of their way to make it right, and always with a smile
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
The friendliness of the staff, being kept informed about what is being done, the timelines given for how long the work will take
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
As always, great service.
Easy check-in, prompt service, clean waiting area, car washed, very courteous service writer and he answered all my questions. I would recommend this dealership to anyone looking for a car or service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
It was my first visit at Gerald Toyota and Stephanie was very helpful and friendly. Highly recommend and will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Raul and Joe was amazing
Raul was excellent during the process. Very friendly, down to earth and not pushy at all. He even came in on his day off to make a sale. Joe in finance was very helpful. He explained everything every step of the way and was not pushy or rude.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great sales experience.
Friendly and polite salesman who was understanding and receptive to my changing attitude. The sales person was a good communicator and was good knowledge about the cars.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great service!
They had great options and customer service! Brennan did an amazing job. I’ve had a hard time searching for a new car, but I was able to leave with an amazing vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
winterize car
Great I left my car and was shuttled back home, I was texted that my car had no issued given the price for service and picked up when it was ready
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
October 2022 Venza Purchase
Given the current market difficulties the staff at Gerald was as organized as they could be throughout the buying process. Everyone was respectful and helpful and whenever updates were available they were shared.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase