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Gerald Toyota of Matteson

(2,000 reviews)
Visit Gerald Toyota of Matteson
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (708) 441-4988 (708) 441-4988
Used (708) 248-8882 (708) 248-8882
Service (708) 441-3949 (708) 441-3949

Reviews

(2,000 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gerald Toyota of Matteson from DealerRater.

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Toyota CH-R

My waiting time was less than I was originally told. The atmosphere was comfortable and relaxing. Everyone was friendly, personable and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service, clean facility, timely

Friendly atmosphere, I was greeted with a smile and welcomed. I got there on time and was taken immediately. And the service was quick and I was notified quickly. Thanks!coupo

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Excellence is Toyota

Always excellent service provided. Always treated with respect kindness. Never had anyone here been rude or ignorant. Coffee ain't so bad either, lol.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Amazing dealership and staff!

The process was made very easy for me. It was my first time buying a car and Tom helped me each step of the way. Everyone at the dealership was friendly and helpful!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Maintenance Service

Matthew Disabato was an excellent service advisor . He answered all my questions and fully explained the service I needed . He also gave me suggestions for future service to keep the car maintained .

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Mike Costa was very helpful and caring and professional and helped me alot. He made the process easy and informed me on alot and insured me on his help in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service Advisor

My Service Advisor, Matthew Disabat was very knowledgeable, he answered all of my questions and explained what new parts were needed for my car and why. He gave me regular updates on the status of my car. He was a great representative for your dealership and I hope he is my advisor the next time I bring my car in for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast service and clean

Fast service and friendly today. The last time i waited over 2 hours so. It was perfect today. I would recommend if you have a Toyota then go to a Toyota dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Way overpriced

I was disappointed on how much it cost? Way overpriced! Charge for labor is really high? Everyone who worked there was nice and courteous

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Anthony was very courteous and knowledgeable. He was able to expedite all the necessary paperwork for the purchase of my car. This was very much appreciated.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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