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Gerald Toyota of Matteson

(1,999 reviews)
Visit Gerald Toyota of Matteson
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (708) 441-4988 (708) 441-4988
Used (708) 248-8882 (708) 248-8882
Service (708) 441-3949 (708) 441-3949

Reviews

(1,999 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gerald Toyota of Matteson from DealerRater.

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Friendly service

Matt greeted me with a smile as soon as I arrived. He filled me in on the service my car needed and kept me up-to-date as to how long it would take. I'd definitely work with Matt again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Courteous, clean, and trustworthy

Courteous staff and comfortable waiting area. Waiting time was not too long. Service was trustworthy--they did a full inspection and did only what was necessary.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Oil change was done in a timely manner. Facilities were clean and the service people were very friendly. The car wash leaves a bit to be desired.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

Service was fast and Matt was courteous and professional. Waiting area was clean and comfortable. Vehicle was washed and ready before the expected time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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OK Service

looks like you did a good job. service was fast, friendly and complete. Except for leaving the caps off of my tires, It would have been great.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Courteous, trustworthy and efficient

I always feel important when I go in for service. Stephanie is a wonderful rep. Keeps me updated on what is needed as far as maintainence. She is an asset to your dealership!!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great service

Great service good treatment and fast closing clean facility selling process is easy simple communication good job its closed to the city of Chicago in good Geographical site Thankyou

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great buying experience

Raul was excellent … very knowledgeable, very professional, very courteous … it was a pleasure to work with him in our quest to test drive and purchase the exact car I’d been looking for. Very happy!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great experience.

Friendly and quick. Very informative. I would definitely recommend anyone who is looking to buy a vehicle to go there. I was not looking forward to the process but found it to be a very good experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Toyota CH-R

My waiting time was less than I was originally told. The atmosphere was comfortable and relaxing. Everyone was friendly, personable and professional.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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