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Gerald Toyota of Matteson

(2,000 reviews)
Visit Gerald Toyota of Matteson
Sales hours:
Service hours:
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Sales Service
Monday 9:00am–9:00pm 7:00am–6:00pm
Tuesday 9:00am–9:00pm 7:00am–6:00pm
Wednesday 9:00am–9:00pm 7:00am–6:00pm
Thursday 9:00am–9:00pm 7:00am–6:00pm
Friday 9:00am–9:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
2025 consumer dealer award
View 1 awards
2025 consumer dealer award
New (708) 441-4988 (708) 441-4988
Used (708) 248-8882 (708) 248-8882
Service (708) 441-3949 (708) 441-3949

Reviews

(2,000 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Gerald Toyota of Matteson from DealerRater.

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walk in and feel like family not a number!!!

Raul was upfront, honest and treated us with the utmost respect -he went thru everything and we felt his sincerity!! Joe, was a very personable man and felt comfortable with his way of explaining the options. great staff and very impressed!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Courteous and helpful staff

The service department does a wonderful job communicating with the customer. Highly trained staff. Clean service department and waiting area

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Service

The service department was very good at answering my questions. They also showed me how to get to the information I asked about. The service people were very friendly and polite.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fast, friendly service

Fast timely service, professional, convenient scheduling. Service manager Tony is always friendly and greets every customer with a smile. Throughly satisfied

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 2.0
  • Quality of repair 5.0
  • Overall facilities 2.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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A Great Service Experience

Everything was smooth and efficient. My advisor was knowledgeable and courteous. The work was completed sooner than promised. Highly recommended.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great services

The services was great. Great deals. Very friendly and enthusiastic workers. Very punctual as well. Best prices in the area.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service!

Matt, the service advisor, was very friendly and informative. Everything that was done was explained thoroughly and service was quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great sales team

Sales department went above & beyond to make this car purchase happen! They kept us informed through process! We were frustrated with delivery of vehicle as we were not given anytime to rearrange our schedule & I lost 2 days of pay!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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checkup

The service was timely, staff very professional.They seemed interested in making sure they were providing good service to each customer..

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Great Experience every time!

I am always well received when I come to this location. This is my second car purchase with this dealership. I was not a Toyota person, now I can't think of driving anything else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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