Reviews
Once again I went to Staten Island Honda to Lease/Buy a
Once again I went to Staten Island Honda to Lease/Buy a another CR-V. I had done so for my 2014 CR-V. As expected, I was not disappointed with my decision to go the this dealership. From the moment I entered the dealership to when I picked up my 2025 CR-V EX-L, I was in excellent hands. The Sales Representative who I worked with was Lynch Eugene. He is an honest, transparent and professional individual. He was absolutely knowledge and made this an extremely easy process, from start to finish. I chose to lease and then will probably buy the car at the end of the lease. I am very happy with the car and totally recommend Lynch Eugene at Staten Island Honda if you are looking for a car. I was impressed with all who I came in contact with there. From the Manager Ray to the Finance person.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
I would like to express my gratitude and appreciation for
I would like to express my gratitude and appreciation for the prompt and efficient service on my vehicle and especially to Mr.Wilfredo Torres, Advisor, and his Technicians who work behind the scenes. I was impressed by his professionalism and his cordial and warm approach. I used to cross the Outerbridge and drive over an hour to New Jersey to get service where I bought my Honda not knowing that just where I live, I could get a much better service and beyond compare.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good experience at this dealership.
Good experience at this dealership. Work was done quickly and professionally. Would go back to this dealership
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
The service was excellent A1 service.
The service was excellent A1 service. Kind courteous and fast. Wilfredo Torres was the best!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
My advice would be to avoid the Honda Service Center of
My advice would be to avoid the Honda Service Center of Staten Island. My recent encounters there were quite frustrating. Every time I took my car in for a specific problem, they insisted on unnecessary services that seemed questionable at best. It felt like they were trying to push the boundaries of what's fair. To make matters worse, their customer service was rude and unprofessional. I'd suggest finding a different place for car repairs where they prioritize honesty and customer satisfaction.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
On 06/18/24 I took my 2023 Pilot for an oil change and
On 06/18/24 I took my 2023 Pilot for an oil change and maintenance check. Mr. Wilfredo Torres was my service advisor, He was very cordial, knowledgeable, personable. He further took his time explaining the Multi-point inspection sheet.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I recently went in for a oil change and my advisor Sammy
I recently went in for a oil change and my advisor Sammy was excellent in communication and got me out of the dealership within a hour. I will definitely be back to service my Honda Hr-V
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Dishonest and rude .
Dishonest and rude ... Sad they couldn't get me approved then quoted me 600+ for an accord sport ... Went to Hudson Honda in West New York only 40 mins away got 4000 more on my trade and crv for hundreds less... Don't waste your time here
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did not make a purchase
staff was friendly and professional
staff was friendly and professional
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
I have been with Honda for over 20 years
Sammy and Jeff Pasenkoff were very helpful to me. They had answered all my questions upri my full expectations. They are both very kind, polite, patient and knowledgeable of their work.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase