Reviews
Run (do not walk) away from this place, unless you want
Run (do not walk) away from this place, unless you want to be jerked around
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We have no one that smokes here. Remove these false accusations.
Excellent, warm and inviting.
Excellent, warm and inviting. After test drive there wasn't any pressure. Did paperwork, explained all options and was out in 2 hours. Walked away with new truck very satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Be very careful.
Be very careful. Ask smart questions. Listen for what's not said. And it's ok to walk away.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are sorry to read about your experience. It's important for us that our customers feel confident in the services we provide and it seems like that was not achieved during your visit. We would never intentionally mislead or take advantage of anyone, so hearing these claims is concerning. If you have any questions or concerns please reach out to us. Respectfully Management InTouch Auto Outlet.
Last review was a mistake just like this dealership is.
Last review was a mistake just like this dealership is. Im beyond happy I didn't get a car from this dealership because all signs pointed to me finding better and I did! So thanks to them for being scammers selling overpriced used cars above market value! Which the car I viewed had a bunch of flaws in cosmetic and body wise. Will not recommend.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Great experience.
Great experience. Quick transaction highly recommended must go see them they have qualified cars in spotsy
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
This car is listed as 8995 but when you get there they
This car is listed as 8995 but when you get there they say that is a cash only price. If you finance the car it is 9995. The finance person was acting like he was giving me a 1000 more for my car for selling me the car for 8995. We also asked him how long he’s had the car and he told us 15 days. When we looked on cargurus it said 58 days.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are sorry to hear that your experience has not met the high standard that we set for ourselves here. We honored you the price you saw online. You wanted to get the retail price for your trade with 160k miles and pay trade in value for our vehicle with 74k miles. You agreed on deal with us and then said you owe money on your trade that was never in the conversation before. If you still have any questions give us a call and speak with the business manager. Respectfully, InTouch Auto Outlet. 540-340-6402.
Waste of time driving to this dealership.
Waste of time driving to this dealership. They definitely photoshopped the heck out of their cars. Drove two and a half hours with bank check in hand just to fine excessively blemished interior which looked amazing on their website.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
We are sorry to hear that your experience has not met the high standard that we set for ourselves here. Thank you for bringing this to our attention. We will use your feedback to improve our services. Respectfully, InTouch Auto Outlet. 540-340-6402.
Excellent service, helped me with everything I needed.
Excellent service, helped me with everything I needed. Would recommend! Come see them for future car need. Very friendly with law enforcements officers.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I was never contacted back after I submitted a credit
I was never contacted back after I submitted a credit app. I know mine sucks, but im trying to get reestablished. Atleast they could have contacted me ,and let me know either way if they could help me or not, after they said they would in a Email.
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Overall, very pleased with our purchase.
Overall, very pleased with our purchase. The crew was extremely helpful, gracious, and all had a great sense of humor. Made the vehicle shopping process fun. Thanks Gentlemen!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase