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(66 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Autohub Center from DealerRater.

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Totally Dishonest

I was looking for a Toyota Rav4 and they had one available. We had talked on the phone and they had text me a couple of times. I talked to the wife and she said she liked it. I had a long text conversation with the about the price because it was a 45 min drive and I was not going to make the drive if I could not get close to a price that I wanted. They texted me with a price that was close to what I wanted and I decide to make the drive. When I got there, we did a test drive and I was ready to buy. This is when everything started to go down hill. The price we discussed vanished and were trying to charge me almost $3000 more. I told him that is not what we texted about and after some more back and forth, he told me that he could not go any lower. This was a waste of time and it was completely dishonest.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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stay away

They are not good at all. They pushed me so much to buy the car and they don’t tell you the truth. Stay away from this place.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Barbara

I came from Indiana to buy my 2019 Honda Civic which Alberto and his team of experts spent countless hours searching for and found exactly what I wanted. I felt comfortable even before I got there from my many phone calls with Alberto. He went above and beyond to help me set up all the bells and whistles on this beautiful Honda, test driving and even checking on us (my car and I) after the purchase. If you are looking for a personal, professional and fun car buying experience be sure to contact Autohub center in Stafford, VA

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great service and will buy from there again!!

Thank you Alberto!!! Came there looking for a car that you had just sold. You took me inside your office and started the internet search to find 'the car I had to have'. Not only did you spend time to hunt down the perfect car, but your expert opinion guided me away from a troubled car and into the PERFECT car. Little extra miles but was in pristine condition. Thank you a great buying experience!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honda Civic si

The sales manager Alberto and I worked out a great deal on my civic. He was kind and patient with us and helped my get my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Worth checking out!

I was looking to potentially buy a luxury car from them. i drove an hour thirty and test drove the car in pristine and clean condition. The guy i was working with (Mike) was not very pushy but basically laid out everything on the table for me to make the decision. Ultimately i was not comfortable with the finance rate, i was given so i did not get the car. But this dealership is worth checking out because they are friendly. My advice to anyone going here is to do research about the car and don't forget to ask for a car-fax while at the dealership. Get financing with a familiar bank or credit union before heading out to get the car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Horrible experience

Be careful, this dealerships is extremely pushy and deceptive, I unfortunately fell for their trap. The facility is overcrowded, old, and dirty, employees are highly unprofessional, the manager can be tricky and extremely deceptive, don't fall for any of their traps and avoid going there. They will mostly say this review is a lie or from an dealership, but I'm telling the truth.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process 2.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Service and Great Car

I just bought a car from AutoHub Center, a 2014 CRV to be exact. It was a great car, but just to be sure, I brought my brother with me to know more. The car was in GREAT condition and ran well; however, I noticed the tires needed to be replaced. Without any hesitations, they purchased me new tires for me and put them on! I was very satisfied! They also answered my phone calls and/or texts when I sent them. They were very friendly and created an atmosphere that was incredibly pleasant. Antonio and Brandon made sure to meet my needs and treated me fairly, they also took the time to explain things when I had concerns. I am VERY weary when it comes to buying cars, but after my experience here, I would say they are a trusted smaller business that will make sure your needs are met! LASTLY, the cars are accurately priced. Yes, dealerships have to make money, but after some research on KBB and taking it to some mechanics, I discovered the car was not only priced fairly (and less than I anticipated), but it was a good car in excellent condition for what they were asking. Please don’t pass this place up when searching for a vehicle; I assure you that you’ll find a great car with excellent help from these guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Honda Accord

When I First came in I was nervous but I was taken care of right away and looked after and the representative I spoke with Alberto was helpful through the whole way.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Jens Auto Hub Review

THE GREATEST EXPERIENCE EVER. I went with my brother to help him get his first car and Alberto helped us and he was so polite and patient. He answered every single question my brother and I had. And my brother had ALOT of questions. Alberto made sure he explained everything and that my brother and his car was taken care of. Such a great guy I wish I had bought my car through this place.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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